Alicia Castillo
Needville,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Field Representative
Mueller Reports
11.2023 - Current
- Completed paperwork in full, on time and with high accuracy.
- Established strong relationships with clients, fostering trust and loyalty for ongoing business growth.
- Traveled to another state three times to help with work load, completed 100+ cases in a week
- Optimized route planning to minimize travel time while maximizing client visits, resulting in greater efficiency and cost savings.
- Multiplied earnings through sales goal achievement, customer service improvements, and commitment to team objectives.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Troubleshot technical issues during sessions, quickly resolving problems to minimize downtime.
- Enhanced client satisfaction with thorough, accurate inspections and timely reporting.
- Identified potential safety hazards and code violations, recommending appropriate corrective actions.
- Reduced inspection turnaround time by effectively prioritizing tasks and managing schedules.
- Advanced Sketiching
Forklift Operator
Dollar Tree Distribution Center
05.2021 - 10.2022
- Maintained accurate records of all inventory movements including deliveries, receipts and shipments
- Transported materials between storage areas, loading docks and delivery vehicles as needed.
- Reported any damages or malfunctions of equipment immediately to supervisor and manager.
- Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
Lead Sales Associate
The Children's Place
09.2018 - 12.2020
- Greeted customers and provided product information.
- Assisted with the training of new sales associates.
- Provided customer service to ensure satisfaction.
- Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Analyzed monthly sales reports to identify trends in customer buying habits.
- Developed strategies to increase sales and promote new products.
- Managed inventory levels by placing orders as needed.
- Conducted weekly one-on-one meetings with sales associates to review performance goals.
- Participated in regular staff meetings to discuss ideas for promotions or special events.
- Received shipments, signed off on packages and documented incoming items in computer system.
Education
High School Diploma -
Damon High School
Damon, TX05.2017
Skills
- Strong Organizational Skills
- Document and File Management
- Data Entry
- Friendly, Positive Attitude
- Billing and Invoicing
- Reliable and Punctual
- Verbal and Written Communication
- Scheduling
- Travel Representative
- Advance Sketching
Timeline
Field Representative
Mueller Reports
11.2023 - Current
Forklift Operator
Dollar Tree Distribution Center
05.2021 - 10.2022
Lead Sales Associate
The Children's Place
09.2018 - 12.2020
High School Diploma -
Damon High School
Similar Profiles
Kerry MahurinKerry Mahurin
Director of Logistics at Mueller ReportsDirector of Logistics at Mueller Reports
Paul Perez JrPaul Perez Jr
Residential and Commercial Property Inspector at Mueller ReportsResidential and Commercial Property Inspector at Mueller Reports
Tara FowlerTara Fowler
Field Representative Property Inspector at MUELLER REPORTSField Representative Property Inspector at MUELLER REPORTS