Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alicia Castillo

Needville

Summary

Professional field representative with strong focus on results and self motivation. Skilled in customer engagement, problem-solving, and adapting to changing needs. Known for reliability, effective communication, and strategic planning. Strong ability to drive success and deliver impactful solutions.

Overview

6
6
years of professional experience

Work History

Field Representative

Mueller Services
11.2023 - Current
  • Completed paperwork in full, on time and with high accuracy.
  • Established strong relationships with clients, fostering trust and loyalty for ongoing business growth.
  • Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
  • Increased accuracy of inspection reports through meticulous attention to detail and consistent documentation practices.
  • Reduced inspection turnaround time by effectively prioritizing tasks and managing schedules.
  • Strengthened communication skills through regular interactions with others.
  • Worked effectively in fast-paced environments.

Forklift Operator

Dollar Tree Distribution Center
05.2021 - 10.2022
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Communicated with floor managers to determine merchandise placement.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.

Team Lead

The Children's Place
09.2018 - 12.2020
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Welcomed and greeted guests and delivered outstanding customer service.

Education

High School Diploma -

Damon High School
Damon, TX
05-2017

Skills

  • Professionalism
  • Goal-oriented mindset
  • Customer focus
  • Schedule management
  • Punctual and reliable
  • Problem-solving abilities
  • Task prioritization
  • Time management abilities

Timeline

Field Representative

Mueller Services
11.2023 - Current

Forklift Operator

Dollar Tree Distribution Center
05.2021 - 10.2022

Team Lead

The Children's Place
09.2018 - 12.2020

High School Diploma -

Damon High School

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