Alicia Caternolo Viscardi

• Fiduciary of all City of Rochester Self-Funded Plans:
• Health Insurance
• Dental
• Vision
• Wellness
• New York State Local Retirement System
• 457 Plans
• HRA/FSA/Dependent Care
• Workers Compensation
• Safety

Voting member of the Labor Management Health Care Committee (LMHCC), which consists of 8 voting members, 4 Labor (Deputy Mayor, Director of Human Resource Management, Benefits and Workers' Compensation Manager, and Labor Relations Manager) and 4 Unions (Fire, Police, Blue Collar, and Engineer Presidents)

The LMHCC develops an annual plan that addresses actions to be taken in order to reconcile any differences that are the result of the actual healthcare expenses for active employees and retirees, in each plan year

Workday Benefits Administrator

Munis HRIS system Contract/Budget Benefits Admin

Monitor and update my knowledge of; EEO, FMLA, ADA, FLSA, Safety, PESH, OSHA, WCB, Taylor Law

Successfully managed a team of compensation analysts, providing coaching and development opportunities to build their expertise in the field.

Led initiatives to update compensation policies reflective of current best practices in the industry.

Served as a key resource during Request for Proposal

Partnered with Budget and Finance teams during the annual budget process.

Developed educational materials for managers to better understand the company's Policies and Procedures.

Provided expert guidance to management on complex compensation issues, fostering an environment of trust between employees and leadership teams.

Expedited benefit delivery by establishing working relationships.

Assisted in legislative changes and collective bargaining results in order to make sound decisions about benefits.

Fulfilled reporting requirements of Employee Retirement Income Security Act (ERISA).

• Fiduciary of Oneida County Self-Insured Workers’ Compensation Plan
• Chartered to run and administer all 207c claims (Police W/C)
• 59 Consortium members
• Successfully Change the Local Law regarding W/C consortium members; claims and settlement payments and withdrawing from the plan
• Saved 7 million dollars
• 2 114a fraud claims
• The NYS Attorney General verdict was in the favor of Oneida County
• Won 12 207c cases
• Presented Quarterly reports to the Board of Legislature
• Advocate for mental health treatment and PTSD
• Certifications SI-105, C-11, and CE-200
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
• Facilitated cross-functional collaboration for improved decision-making processes within the County.
• Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts.
• Spearheaded innovative approaches to resource allocation and strategic planning.
• Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
• Increased company revenue by streamlining processes and implementing cost-saving measures.
• Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
• Enhanced data-driven decision-making by implementing advanced analytics and reporting tools.

• Fiduciary of Self Insured Health and Workers’ Compensation Plans
• HRIS system NewWorld Administrator
• Workers’ Compensation Coordinator
• Thirty-two Consortium Members.
• Assisted the Personnel Officer regarding large claims
• Administered the Workers’ Compensation budget process
• Saved over 2 million administering change within surveillance and timely reporting
• Complete OHSA Logs
• Provided Safety Training
• Worked closely with management to provide effective assistance for specific aspects of County operations.
• Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
• Increased efficiency by implementing new processes and providing administrative support to management.
• Managed data and correspondence to secure information across County departments.

• Company Overview: NYS DOL-Cassadaga
• Data entry HRIS, Kronos
• Engaged in Employee Training
• Handled Workers’ Compensation Claims, private sector
• Created employee files
• Liaison for the Department of Labor
• Assisted in the Department of Labor on center audits
• Promoted Human Resources Incentives
• Re-wrote SOP’s and Position Descriptions
• Assisted in handling discipline and Terminations
• OSHA Log
• SHIMS knowledge
• Submitted Purchase Orders for all Human Resources needs throughout
• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Delivered friendly assistance with new hires throughout interviewing and hiring process.
• Supported HR Manager in strategic planning sessions focused on organizational development and growth.
• Organized company-wide events for team building purposes, boosting overall morale among employees.
• Compiled employee records from individual departments to maintain central files.
• Converted employee status from temporary to permanent.