Alicia Ciancio
Munroe Falls
Summary
Experienced professional in purchasing, vendor relationship building, and office administration. Strong problem-solving skills and a proactive approach to new tasks. Recognized for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
21
21
years of professional experience
Work History
Duma Meats Hartville Market
Office Coordinator
04.2023 - Current
- Accounts payable/receivable responsibilities.
- Payroll for staff of 20+ employees.
- Retail store merchandising and customer service.
Project Manager
Accel Group Inc.
12.2019 - 01.2021
- Planned, designed, and scheduled phases for multiple projects; including effective communication, task assignment, maximizing logistics according to resource availability, and prioritization to align with organizational goals.
- Forecasted purchasing trends through collaboration with internal departments to better understand needs and determine purchasing requirements and improve merchandising strategies.
- Coordinated material procurement and required services for projects within budget requirements.
- Met project deadlines without sacrificing build quality or workplace safety.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Store Fixture Buyer
JOANN Fabrics and Crafts
08.2016 - 12.2019
- Built long-term supplier relationships with vendors to establish quality output and competitive pricing to achieve cost saving initiatives.
- Coordinated with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations.
- Computed and created purchase orders to maintain stock levels, verify purchase requisitions, and expedite customer orders.
- Maintained a comprehensive database of supplier information, including contact details, capabilities, pricing structures, and lead times.
- Trained and mentored junior team members on best practices in purchasing, fostering a culture of continuous improvement within the procurement department.
- Invoice & purchase order processing
Office Manager
Akron General Orthopedics
01.2010 - 08.2016
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Personal Banker
FirstMerit Bank N.A.
11.2004 - 01.2010
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Managed physical cash and processed ACH and Wire transfers, customer deposits and withdrawals, and balanced cash drawers, ATM, and bank vault.
Education
Bachelor of Science - Fashion Merchandising; Minor in Marketing
Kent State University
Kent, OH12.2013
Skills
- Customer Service
- Self-motivated and adaptable
- Skilled at working independently and collaboratively in a team environment
- Works effectively in fast-paced environments
- Logistics scheduling and management
- Contract and Purchasing Negotiations
Systems
- Coupa non-merchandise procurement
- SAP ERP
- Quickbooks
- Microsoft Office: Word, Excel, PowerPoint
Timeline
Duma Meats Hartville Market
Office Coordinator
04.2023 - Current
Project Manager
Accel Group Inc.
12.2019 - 01.2021
Store Fixture Buyer
JOANN Fabrics and Crafts
08.2016 - 12.2019
Office Manager
Akron General Orthopedics
01.2010 - 08.2016
Personal Banker
FirstMerit Bank N.A.
11.2004 - 01.2010
Bachelor of Science - Fashion Merchandising; Minor in Marketing
Kent State University
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