Conscientious Healthcare professional offering over 15 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
Alicia Cisneros
Humble,TX
Summary
Overview
16
years of professional experience
1
Certification
Work History
The Center For Children And Women Of Greenspoint
Certified Medical Assistant
05.2013 - Current
Job overview
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Preceptor for new MA hires
- Oriented and trained new staff on proper procedures and policies.
- Documented all vital signs, weight, height, head circumference, pulse, blood pressure, respirations and oxygen
- Communicates with staff. patient and providers regarding patient delays, arrivals and clinic staff.
- Room patients for several providers, physicians, RN's and float in busy clinic setting.
- Directed patients to exam rooms, fielded questions such as main well check note for each appropriate age and screening questions
- Completed and scored ASQ's, SWYC, EPDS, safety and Food Rx and PHQ-9 form questionnaires.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders to my clinical supervisor before depleted.
- Completed Vision and Hearing Screening Program with Texas Department of State Health Services dual certifications.
- Conducted acuity and audiometric screenings based on required age for required visits. Performed OAE's and Audiometric screens. Performed vision screen using Sloan charts and HOTV charts.
- Taught patients about medications, procedures and care plan instructions. Such as stool specimen collections, Albuterol HFA inhaler with spacer teaching and nebulizer treatments, PFT teachings
- Performed H-pylori breath test collections
- Collected and documented orthostatic blood pressures.
- Assisted with routine well checks and diagnostic testing by collecting and pre-filling out state forms for hemoglobin and lead and newborn screening forms prior to visits
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Prepared and administered VFC immunizations
- Back up VFC coordinator and VAOS knowledge
- Completed clinical procedures and gathered patient data for interpretation by physician and performing rapid, FLU, Strep, RSV, Hemoccult, UA's and urine pregnancy testing, STD
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Measured patient spirometry.
- Implemented care and efficiency improvements to support and enhance office operations.
- Venipuncture
- Heel sticks
- Finger stick
- Performed lab CBC's
- Performed lab Bilirubin's
Allergy And Asthma Clinics Of Houston
Certified Medical Assistant
10.2007 - 05.2013
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Prepared and administered Allergy shots
- Performed percutaneous allergy testing
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Education
Northwest Educational CenterHouston, TX
Certification from Medical Assistant Certificate
05.2007
University Overview
Nimitz High SchoolHouston, TX
High School Diploma
05.2003
University Overview
Skills
- HIPAA Compliance
- Inventory and Supply Management
- Electronic Health Records, EPIC,
- Medical Terminology
- Medical Billing and Coding
- Specimens Collection and Processing
- Patient Scheduling
- Medical Billing
- Payment Collection
- Inventory Management
- Phlebotomy
- Patient Flow Management
- Patient-Focused Care
- Data Entry
- Reliable Team Player
- EMR / EHR
- Customer Service
- Trustworthy Companion
- Complex Problem-Solving
- Sterile Technique
- Prioritizing Stat Orders
- Conversant in Spanish
- Compassionate Caregiver
- 2D Scanning
- Lab Equipment Operation
- Equipment Sterilization
- Insurance Claims
- Medical Procedures
- Adaptable
- First Aid
- CPR
- Professional Bedside Manner
- Reliable Transportation
- Orthopedic Splints
- Centrifuge Operation
- Compassionate
- Fluent in Spanish
Accomplishments
Accomplishments
- Recognized for outstanding dedication" The Caring Hand Award"
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CMA - Certified Medical Assistant
- BLS certification
Languages
Spanish
Native or Bilingual
Timeline
Certified Medical Assistant
The Center For Children And Women Of Greenspoint
05.2013 - Current
Certified Medical Assistant
Allergy And Asthma Clinics Of Houston
10.2007 - 05.2013
Northwest Educational Center
Certification from Medical Assistant Certificate
Nimitz High School
High School Diploma
- CMA - Certified Medical Assistant
- BLS certification
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