Alicia Clark
North Little Rock,AR
Summary
Results-focused and dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
7
7
years of professional experience
Work History
Hair Stylist
SOLA Salons
01.2022 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Recorded notes for future reference about customer preferences and services delivered.
- Mixed pigments and used proper techniques to achieve desired color.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
- Distributed business cards outside of salon to generate new business.
Barber
Jerry's Barber Shop
08.2019 - Current
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
- Styled hair according to customer preferences.
- Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
- Consistently received positive performance reviews from guests.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Mentored junior barbers by sharing expertise on cutting techniques and best practices for maintaining a professional image within the salon environment.
- Stayed up-to-date with current trends in men''s grooming by participating in industry events, conferences, and training sessions.
Hair Stylist
Fantastic Sam's
02.2017 - 09.2019
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Counted and documented opening and closing cash amounts daily.
- Mixed pigments and used proper techniques to achieve desired color.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Styled hair, makeup and nails for customers for special events and occasions.
Education
Cosmetology License -
Arthur's Beauty College, Inc. - Jacksonville
Jacksonville, AR05.2016
High School Diploma -
Cabot High School
Cabot, AR05.2006
Skills
- Quick Learner
- Appointment Scheduling
- Detail-orientated
- Customer Consultation
- Schedule Management
- Social skills
- Supply Ordering and Management
Timeline
Hair Stylist
SOLA Salons
01.2022 - Current
Barber
Jerry's Barber Shop
08.2019 - Current
Hair Stylist
Fantastic Sam's
02.2017 - 09.2019
Cosmetology License -
Arthur's Beauty College, Inc. - Jacksonville
High School Diploma -
Cabot High School