Alicia Clarke

• As a Sr. Commercial Sales Leader I manage a team of 8 sellers that primarily drive new logo business. In addition to achieving 80% self generated pipeline, we manage the growth and expansion of approx. 160 current Gong customers maintaining 80%+ NRR.
• Q3 FY26 136%
• In addition to my core role I participate in the following:
• I mentor new sales leaders coming to Gong (most recent David Sandberg).
• I manage our Commercial AE Council which focuses on weekly pipeline plays, culture building activities and skill development.
• Run the commercial end of month/quarter Stand ups
• Outside of sales I am the US WMN @ Gong circle (DEI) lead driving positive and inclusive culture for the women at Gong.

Promoted to Sr. in August 2025

• Hired and trained a full new SMB Sales Team for the Utah hub.
• Closed $202k personally while I was hiring/ramping my team to become proficient with Gong prospecting + sales motion.
• WMN @ Gong Circle Lead for the US
• Q2 FY26 122%
• Q1 FY26 122%
• Q3 FY25 104% Quota Capacity
• Q2 FY25 296% Quota Capacity
• Q1 FY25 325% (RAMP)

• Highest performing SMB Leader for FY24 pacing at 90% to goal weighted between New Logo's and Quota Relief.
• FY23: 2nd highest SMB NL Leader (Team of 4 Sales Leaders).
• Facilitated quarterly business reviews on internal progress, KPI's and business/territory planning for my AE's.
• Managed team performance including career progression, PIP and separations.
• Active mentor in Lucid's Leadership Mentor program which is targeted to mentoring our SDR/BDR programs to help them progress into an AE role.
• Implemented process changes designed to streamline workflow within the department such as New Logo playbook, developing KPI structures, SOE's and an intranet site for our AE's via Highspot.
• Participated in the Lucid Culture Committee and was a captain of a Women's Enablement Group focused on Women in Management.
• Volunteered to become a New AE pathfinder assisting new hires ramp and learn their role in New Logo.

• Transitioned to our SMB New Logo segment to drive new and current subscriptions to our Enterprise level.
• Achieved 262% of my quota as a new seller.
• Achieved 112% of my annual quota in FY 2022.

• Worked with hospitals/healthcare Groups up to Enterprise-level customers (Presbyterian Healthcare, EMCare, TeamHealth, Good Samaritan).
• Oversaw the full sales cycle from start to finish including contracting, needs development, rate negotiations and execution of placements, usually working with C-Suite level executives.
• Consistently exceeded quota ranging in the $600k new monthly ARR bookings range ($7M annually).
• Sourced net new clients via cold calling/outreach to clinics and hospitals & by submitted RFP's for government organizations.