PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Accomplishments
Timeline

ALICIA CODORI

Macy’s Logistics
9
years of professional experience

Results-driven Operations Leader with 8 years in distribution and fulfillment, including 5+ years managing teams in high-volume automated warehouses. Specializes in enhancing productivity, developing talent, and optimizing labor resources while ensuring safety and quality. Expertise in operational planning through KPI analysis and workforce management, fostering high-performing teams to achieve significant business outcomes.

Work History

Department Lead

5 Years 6 Months
Macy’s Logistics | 01.2021 - Current
  • Chosen as Seasonal Department Manager in 2024 for leadership performance and operational expertise.
  • Improve productivity among six underperforming associates through targeted coaching and accountability initiatives, resulting in departmental productivity gains of 17%, 18%, and 21% over a three-month period in 2026.
  • Manage employee performance, coaching, development plans, and corrective actions while fostering accountability and engagement.
  • Produce KPI, productivity, labor utilization, and staffing reports for senior leadership to support workforce planning and operational decision-making.
  • Optimize staffing allocation during peak-volume periods to maintain operational targets and service levels.
  • Collaborated with operations, inventory, maintenance, and leadership teams to identify and implement process improvements that enhanced productivity, service levels, and workflow efficiency.

Seasonal Department Manager

Macy’s Logistics | 01.2024undefined
  • Directed daily operations for a department of 25+ associates and 2 supervisors during peak season.
  • Managed labor planning, staffing allocation, productivity, quality, and safety performance.
  • Collaborated with senior leadership to meet service-level objectives and KPI targets during peak operational periods.
  • Coached and managed performance of supervisors and associates, fostering accountability and enhancing operational results.

Warehouse Associate

3 Years
Macy’s Logistics | 01.2018 - 01.2021
  • Exceeded production standards by implementing efficient work practices
  • Pursued leadership development opportunities to enhance skills.

Education

High School Diploma

Smithsburg High School | Smithsburg, MD

White Belt Certification

Six Sigma — Management And Strategy Institute

Skills

Warehouse Management Systems (WMS)
Inventory management
Labor Planning & Workforce Management
Safety & Compliance
Continuous Improvement
Process Optimization
KPI Analysis & Reporting
Operations Leadership
Employee Development & Coaching
Performance Management
Employee Relations
Cross-Functional Collaboration

Accomplishments

  • Promoted from Warehouse Associate to Department Lead based on leadership performance and operational results.
  • Selected to serve as Seasonal Department Manager in 2024, overseeing 25+ associates and 2 supervisors.
  • Improved departmental productivity by 17%-21% through targeted coaching and accountability initiatives.
  • Recognized as Employee of the Month (April 2025).
  • Developed six underperforming associates into productive team members through structured coaching and performance management.

Timeline

Seasonal Department Manager

Macy’s Logistics
01.2024 Read More

Department Lead

Macy’s Logistics
01.2021 - CurrentRead More

Warehouse Associate

Macy’s Logistics
01.2018 - 01.2021Read More

Smithsburg High School

High School Diploma
Read More

Six Sigma — Management And Strategy Institute

White Belt Certification
Read More
ALICIA CODORI