Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alicia Coker

Wetumpka

Summary

Driven District Sales Manager with a proven track record in producing positive results through team leadership, strategic planning, and market analysis. Expertise in driving brand awareness and customer engagement through effective sales strategies and team development. I am committed to enhancing customer engagement and achieving sales targets through innovative strategies. Ready to leverage expertise in strategic planning to enhance brand awareness and achieve business objectives.

Overview

22
22
years of professional experience

Work History

District Sales Manager

Claire's
Wetumpka
03.2009 - Current
  • Effectively lead up to 32 stores.
  • Led sales team to drive brand awareness and customer engagement.
  • Developed and implemented sales strategies for product promotions and events.
  • Trained and mentored team members on customer service best practices.
  • Analyzed market trends to identify new business opportunities for growth.
  • Coordinated inventory management to ensure stock levels met customer demand.
  • Collaborated with marketing team to enhance visual merchandising standards.
  • Facilitated regular meetings to discuss team performance and sales targets.
  • Set clear objectives and helped team members develop plans to achieve quotas.
  • Managed a team of sales representatives and provided training, coaching and mentoring to ensure optimal performance.
  • Hired and motivated high-performing sales team.
  • Recruited new members for the sales team when needed according to established criteria.

Store Manager

Claire's
Montgomery
06.2003 - 03.2009
  • Led daily store operations and ensured compliance with company policies.
  • Managed inventory levels and conducted regular stock assessments.
  • Supervised a team of 4 to 6 throughout the year.
  • Trained and developed team members to enhance customer service skills.
  • Implemented visual merchandising strategies to optimize product displays.
  • Scheduled staff shifts to ensure adequate coverage during peak hours.
  • Resolved customer inquiries and complaints efficiently and professionally.
  • Analyzed sales trends and adjusted strategies to maximize performance.
  • Coordinated promotional events to increase store visibility and engagement.
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Resolved customer complaints in a timely manner.

Education

High School Diploma -

Widefield High School
Colorado Springs
05-2002

Skills

  • Sales strategy
  • Market analysis
  • Customer engagement
  • Team leadership
  • Inventory management
  • Customer relationship management
  • Visual merchandising
  • Promotional events
  • Data-driven decision making
  • Training and mentoring
  • Effective communication
  • Problem solving
  • Conflict resolution
  • Performance evaluation
  • Time management

Timeline

District Sales Manager

Claire's
03.2009 - Current

Store Manager

Claire's
06.2003 - 03.2009

High School Diploma -

Widefield High School

Similar Profiles

CREATE PROFILE