ALICIA CORNISH
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Pursues every opportunity to support team members and proactively address issues. Dedicated to following health and safety guidelines and handling food items properly.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Tillys
06.2022 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assisted customers with product selection to ensure customer satisfaction.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges and security practices.
- Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards.
- Helped sort, push out, and properly display products from daily shipment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Promoted benefits of customer loyalty programs.
- Followed checklist to complete retail store opening and closing activities.
Student Chef
Effective Communication
08.2021 - 05.2023
- Prepared a variety of dishes with accuracy and speed, while following proper food safety standards.
- Implemented effective communication strategies with other kitchen staff members to ensure seamless coordination during meal preparation and service times.
- Contributed to a positive work environment by displaying a strong work ethic, embracing constructive criticism, and actively supporting fellow team members in their tasks.
- Developed excellent time management skills through efficient prioritization of tasks under pressure without compromising quality or presentation standards.
- Created custom menus for special events, ensuring all dietary requirements were met.
- Catered for school wide events and school board meetings.
- Maintained strict adherence to all food safety standards by regularly cleaning workstations and equipment according to established protocols.
- Ensured that all health regulations regarding food storage were followed properly.
- Utilized sanitary methods to handle, prepare and serve food.
- Completed and received certification for Food Handlers Card.
Education
No Degree - Social Work
Sacramento City College
Sacramento, CA12.2025
High School Diploma -
Sacramento Academic Vocational Academy
Sacramento, CA05.2023
California Food Handlers Certification -
Sava Culinary Program
Sacramento, CA05.2023
Skills
- Adaptability
- Dependability
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Relationship Building
- Effective Communication
Certification
California Food Handler Card, National Restaurant Association, 2022
References
- Brianna Hall, In-Store Merchandiser Superior/Coworker, (707) 305-9376, Brianna_Hall96@yahoo.com
- Danny Alfaro, Assistant Manager Manager, (916) 267-9626, Dannyy90210@gmail.com
Timeline
Sales Associate
Tillys
06.2022 - Current
Student Chef
Effective Communication
08.2021 - 05.2023
No Degree - Social Work
Sacramento City College
High School Diploma -
Sacramento Academic Vocational Academy
California Food Handlers Certification -
Sava Culinary Program