Alicia Crumbliss
Twin Falls,ID
Summary
Looking for a job opportunity to utilize my current abilities as well as learning new traits to grow with in a company.
Overview
15
15
years of professional experience
Work History
Processing Operator
Clif Bar
12.2020 - Current
- Assisted in training new operators, sharing knowledge of equipment operation and best practices.
- Ensured safe working environment by adhering to established safety procedures and guidelines.
- Collaborated with team members to optimize workflow and achieve overall operational goals.
- Efficiently operated all equipment and machinery according to manufacturer instructions.
- Reported to shift supervisor on production status, problems and deviations.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Cashier/Customer Service/Sales Associate/Stocker
Idaho State Liquor Store
11.2019 - 12.2020
- Cashier, stock and rotate product, processing bar orders, cleaning of the store, greet customers, open and closing duties, cash handling, daily deposits.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
- Built relationships with customers to encourage repeat business.
Office Assistant/Front Desk Receptionist
Yard Doctor
07.2019 - 09.2020
- Answering phone calls, processing work orders as well as invoices and receiving payment through Quick Books
- Created customer profiles with the field bids.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Handled payroll duties accurately ensuring all employees received their paychecks on time.
- Completed clerical tasks such as filing, copying, and distributing mail.
Store Manager
Oasis Stop N Go LLC
09.2015 - 11.2019
- Customer service, Cashier, stock and rotate product, cleaning of the store and restrooms, cash handling, cash control, store order of general merchandise, preform store audits, data entry, as well as provide a structure figure for my employees, and safe work environment.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Customer Service Representative
Motel 6
06.2014 - 08.2015
- Daily guest check-ins receiving payment in the forms of cash, credit, debit, and direct billing
- I also cleaned the office and assisted in data entry, ordering supplies for hotel as well as office
- Cash control, customer service, secretary, as well as occasional housekeeping when needed.
Operations Manager/Cashier
Maverik Stores
03.2011 - 11.2012
- Customer service, Cashier, stock and rotate product, cleaning of the store and restrooms, cash handling, cash control, order of general merchandise, preform store audits, data entry.
Cashier
Maverik Stores
05.2009 - 10.2010
- Cashier stocking and rotating product cleaning of the store
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
High school or equivalent -
Wood River High School
Hailey, ID05.2004
Skills
- Data Entry, Accounting, Bookkeeping, Payroll
- Sales, Merchandising
- Scheduling, Team Building, Training
- Inventory Management
- Commercial Cleaning
- Store Management Experience
- QuickBooks
- Customer Service
- Equipment Operation
Additional Information - References
- Lacie Soto, 719-482-8176, Lowe's Operations Manager
- Tressa Prichard, 951-401-3440, Cosmetology
- Rachael Rabine, 208-358-2624, Manager
Timeline
Processing Operator
Clif Bar
12.2020 - Current
Cashier/Customer Service/Sales Associate/Stocker
Idaho State Liquor Store
11.2019 - 12.2020
Office Assistant/Front Desk Receptionist
Yard Doctor
07.2019 - 09.2020
Store Manager
Oasis Stop N Go LLC
09.2015 - 11.2019
Customer Service Representative
Motel 6
06.2014 - 08.2015
Operations Manager/Cashier
Maverik Stores
03.2011 - 11.2012
Cashier
Maverik Stores
05.2009 - 10.2010
High school or equivalent -
Wood River High School
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