Alicia Davis
Houston,TX
Summary
Alicia T Davis - A person that take pride and exceed at anything attached to her …… Can be taught "if not already familiar" to adept under position circumstances ……
Overview
16
16
years of professional experience
Work History
Manager
Genesis Health And Wellness & Spa
09.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Regional Manager
Cater2U
11.2014 - 07.2019
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
House Supervisor
Genesis Nevaeh House Of New Beginnings
10.2010 - 05.2015
- Managed nursing staff schedules to ensure optimal coverage during peak hours and reduced overtime costs.
- Streamlined communication between departments for improved patient flow and satisfaction.
- Reviewed clinical documentation to asses standards and quality of care.
- Monitored patient acuity levels closely, adjusting staffing assignments as needed for optimal care delivery.
Organizer
UPS
07.2008 - 09.2009
- Demonstrated exceptional time management skills while working on multiple projects simultaneously without compromising quality or deadlines.
- Participated in strategy development and planning to grow organizing program and advance campaigns.
- Leveraged social media tools effectively to create buzz around events, driving increased registrations and engagement.
- Maintained clear communication channels between all parties involved in the event planning process, ensuring timely updates and issue resolution.
Education
Counseling
Houston Community College
Houston, TX05.2026
Skills
- Team Leadership/ Team Player
- Time Management
- Clear Verbal and written communication
- Complex Problem-Solving
- Listener
- Multitask
- Emotional Intelligence
- Customer Service
- Self-Discipline
- Decision- making
- Computer literacy
Timeline
Manager
Genesis Health And Wellness & Spa
09.2019 - Current
Regional Manager
Cater2U
11.2014 - 07.2019
House Supervisor
Genesis Nevaeh House Of New Beginnings
10.2010 - 05.2015
Organizer
UPS
07.2008 - 09.2009
Counseling
Houston Community College