Alicia Davis
Gig Harbor,WA
Summary
Dedicated and personable hospitality professional with strong customer service skills and experience creating welcoming, high-quality guest experiences in fast-paced environments. Skilled in fine dining service, food and beverage presentation, teamwork, and attention to detail. Known for maintaining professionalism, anticipating guest needs, and building positive relationships with members and guests. Able to multitask efficiently while delivering polished, attentive service that reflects the high standards of a country club environment. Committed to providing exceptional hospitality and contributing to a smooth, upscale dining experience.
Overview
13
13
years of professional experience
Work History
Home Stager
Staged by Tracie
Port Orchard, WA
02.2025 - 05.2026
- Curate inviting, well-styled spaces to enhance property appeal and marketability
- Collaborate with clients to deliver tailored, detail-oriented results
- Manage inventory, scheduling, and multiple projects efficiently
- Maintain a polished, professional presence with clients and partners
Owner & Operator — In-Home Daycare
Tiny Tots Treehouse
Port Orchard, WA
01.2017 - 02.2025
- Owned and operated a licensed in-home daycare serving families long-term
- Delivered consistent, high-quality care in a fast-paced, service-driven environment
- Managed daily operations including scheduling, billing, and client communication
- Maintained exceptional cleanliness, organization, and safety standards
Server
Bella Femmina
Gig Harbor, WA
07.2021 - 12.2022
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables, prioritizing tasks to enhance efficiency during peak hours.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Resolved customer complaints promptly, enhancing satisfaction and loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Administrative Assistant
Lakeside Wellness
Seattle, WA
09.2015 - 11.2017
- Coordinated scheduling and communication among staff and clients to enhance operational efficiency.
- Oversaw calendar management for executives, prioritizing appointments to optimize time management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Bartender/Server
Engel’s Pub
Edmonds, WA
06.2013 - 04.2014
- Developed innovative cocktail recipes to enhance customer experience and increase beverage sales.
- Managed bar inventory and ordering processes to ensure optimal stock levels and reduce waste.
- Trained new bartenders on mixology techniques, customer service standards, and safety protocols.
- Oversaw bar operations during peak hours, ensuring efficient service and high-quality drink preparation.
- Fostered positive relationships with patrons to encourage repeat business and loyalty to the pub.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
Medical Assistant Certification -
Bryman College
Bremerton, WASkills
- Assisted guests with service inquiries and hospitality needs
- Managed multiple tasks in fast-paced settings
- Handled cash transactions and operated point-of-sale systems
- Maintained cleanliness and organization in guest areas
- Facilitated communication and teamwork among staff
- Organized time effectively to enhance productivity
- Engaged customers through upselling strategies
Additional Details
- Flexible availability
- Willing to obtain MAST/TIPS certification & Food Handlers Permit
- Dependable, personable, and quick to learn
- Warm friendly customer service
Timeline
Home Stager
Staged by Tracie
02.2025 - 05.2026
Server
Bella Femmina
07.2021 - 12.2022
Owner & Operator — In-Home Daycare
Tiny Tots Treehouse
01.2017 - 02.2025
Administrative Assistant
Lakeside Wellness
09.2015 - 11.2017
Bartender/Server
Engel’s Pub
06.2013 - 04.2014
Medical Assistant Certification -
Bryman College