Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alicia Deen

Glendale,AZ

Summary

Dynamic leader with a proven track record at Walmart, adept in security systems management and fostering team collaboration. Excelled in reducing inventory shrinkage through innovative loss prevention strategies and robust investigations. Skilled in leveraging surveillance operations and interpersonal communication to enhance asset protection and team efficiency. Demonstrates a commitment to continuous improvement and professional ethics.

Overview

8
8
years of professional experience

Work History

Asset Protection Team Leader

Walmart
12.2019 - Current
  • Oversaw budget planning for the asset protection department, ensuring optimal allocation of resources while minimizing costs.
  • Enhanced asset protection strategies by implementing effective training programs for team members.
  • Assisted human resources with hiring decisions for the asset protection team by conducting interviews and assessing candidate qualifications.
  • Developed strong relationships with local law enforcement agencies to facilitate information sharing and support in case of incidents.
  • Provided timely reports on asset protection performance metrics to senior management, supporting informed decisionmaking.
  • Ensured compliance with all relevant regulations and company policies related to asset protection and loss prevention efforts.
  • Strengthened communication between departments by organizing regular meetings to discuss asset protection issues and initiatives.
  • Improved store security by collaborating with management to develop and enforce loss prevention policies.
  • Conducted thorough investigations into suspected theft and fraud, leading to successful resolution in most cases.
  • Increased team efficiency through the implementation of standardized procedures and best practices.
  • Reduced inventory shrinkage by conducting regular audits and addressing discrepancies promptly.
  • Managed a diverse team of asset protection professionals, fostering a supportive environment focused on continuous improvement.
  • Promoted a strong culture of integrity and accountability within the organization, contributing to an overall decline in incidents related to asset loss or damage.
  • Controlled reduction of loss inventory by protecting company assets.
  • Wrote reports for internal and external crime, burglary, or theft.
  • Monitored surveillance cameras and alarm systems to detect suspicious activity.
  • Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
  • Implemented and maintained loss prevention programs in close collaboration with store management.
  • Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
  • Utilized various hand and power tools to secure premises and increase protection.

Correctional Officer

The Geo Group
10.2016 - 03.2020
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Reduced inmate altercations through proactive conflict resolution strategies.
  • Ensured security of facility perimeter by conducting routine patrols.
  • Promoted inmate welfare by monitoring and addressing health concerns promptly.
  • Enhanced facility safety by conducting regular and thorough cell inspections.
  • Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
  • Monitored surveillance equipment to detect and prevent unauthorized activities.
  • Mitigated potential security breaches with vigilant contraband detection practices.
  • Enforced rules and regulations to maintain order among inmates.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Conducted security checks of inmates and living areas.
  • Prepared reports to document incidents and violations.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Supervised inmates during meals, recreation and other activities.
  • Documented inmate behavior and activities in logbooks.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Investigated and responded to incidents of inmate misconduct.
  • Assisted in intake and release of inmates.
  • Provided assistance and guidance to inmates regarding daily activities.

Education

High School Diploma - Pre College Prep

Valley Lutheran High School
Phoenix

Skills

  • Security systems management
  • Physical security
  • Incident reporting
  • Emergency response planning
  • Policy enforcement
  • Investigation techniques
  • Loss prevention strategies
  • Surveillance operations
  • Asset recovery
  • Internal audits
  • Case report writing
  • Team Training
  • Risk management
  • Security management
  • Asset optimization
  • Regulatory compliance
  • IRR calculations
  • Investigation support
  • Surveillance systems
  • Action plan development
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Internal investigations
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Active listening
  • Effective communication
  • CCTV systems
  • Adaptability and flexibility
  • Decision-making
  • CCTV monitoring
  • Relationship building
  • Professional ethics
  • Team building
  • Safety protocols
  • Task prioritization
  • Incident documentation
  • Self motivation
  • Interpersonal skills
  • Analytical thinking
  • Conflict resolution
  • Goal setting
  • Risk assessment
  • Professionalism
  • Interpersonal communication
  • Theft prevention
  • Strategic planning
  • Staff training
  • Surveillance techniques
  • Time management abilities
  • Continuous improvement
  • Physical stamina
  • Inventory management
  • Adaptability
  • Written communication
  • Retail operations
  • Crisis management
  • Emergency response
  • Professional demeanor
  • Problem-solving aptitude
  • Evidence preservation
  • Inventory auditing
  • Fraud detection
  • Legal compliance
  • Personnel supervision
  • Retail management
  • Analytical skills
  • Asset protection
  • Retail security
  • Security planning
  • Customer monitoring
  • Theft investigation
  • Investigation and interrogation
  • Security surveillance
  • Store auditing
  • Security training
  • Plain-clothes surveillance
  • Detail orientation

Languages

English
Native or Bilingual
American Sign Language
Professional Working

Timeline

Asset Protection Team Leader

Walmart
12.2019 - Current

Correctional Officer

The Geo Group
10.2016 - 03.2020

High School Diploma - Pre College Prep

Valley Lutheran High School

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Alicia Deen