Alicia Delgado
Receptionist Administrative Assistant
San Francisco,CA
Summary
Professional and knowledgeable Senior Receptionist versed in administrative support and customer service. Offering 10 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Receptionist/Administrative Assistant
Byer California
San Francisco, CA
01.2017 - 03.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Supervise and maintain front desk/reception area/conference rooms and other common areas
- Scheduling and maintain conference rooms,
- Special projects and other general administrative duties as assigned.
- Scheduled office meetings, conference rooms for client appointments for staff teams.
- Answered multi-line phone system (Operated Cisco switchboard), routing calls, delivering messages to staff and greeting visitors.
Personal Caregiver
N/a
San Francisco, CA
01.2012 - 01.2016
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Assisted patients with self-administered medications
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping
New Business Coordinator
BenefitMall
San Francisco, CA
01.2011 - 01.2012
- Reviewed 25 insurance applications for (life and health) for completeness in timely manner.
- Gathered, organized and input information into digital database.
- Served as backup receptionist, mail serves on daily basis.
Front Desk Receptionist/Administrative Assistant
Employers Compensation
San Francisco, CA
01.2008 - 11.2010
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Kept reception area clean and neat to give visitors positive first impression.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
New Business Coordinator
Phoenix Life Insurance
San Mateo, CA
01.2004 - 01.2007
- Assisted underwriting department with business processing of new business applications from application to issue
- Set up appointments for exams, follow-up to see all requirements completed
- Processed 20 illustrations for approval’s and for new clients
- Received and handled customer service calls, handled request for death claims, billing problems, beneficiary and address changes, and questions on policies.
Education
High School Diploma -
Balboa High School
San Francisco, CAundefined
Western Governors University
01.2009 - 01.2010
Skills
Office administration
Customer and client relations
Administrative support
Multi-line Telephone Systems
Meeting arrangements
Mail handling
Hobbies
Hiking with my Goldendoodle
Volunteering at Goodwill
Volunteering at Food Bank
Playing Tennis
Crocheting
Better educating myself on Microsoft Word and Excel
Timeline
Receptionist/Administrative Assistant
Byer California
01.2017 - 03.2021
Personal Caregiver
N/a
01.2012 - 01.2016
New Business Coordinator
BenefitMall
01.2011 - 01.2012
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Western Governors University
01.2009 - 01.2010
Front Desk Receptionist/Administrative Assistant
Employers Compensation
01.2008 - 11.2010
New Business Coordinator
Phoenix Life Insurance
01.2004 - 01.2007
High School Diploma -
Balboa High School