Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Alicia Delgado

Receptionist Administrative Assistant
San Francisco,CA

Summary

Professional and knowledgeable Senior Receptionist versed in administrative support and customer service. Offering 10 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.



Overview

15
15
years of professional experience
1
1
year of post-secondary education
1
1
Language

Work History

Receptionist/Administrative Assistant

Byer California
San Francisco, CA
01.2017 - 03.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Supervise and maintain front desk/reception area/conference rooms and other common areas
  • Scheduling and maintain conference rooms,
  • Special projects and other general administrative duties as assigned.
  • Scheduled office meetings, conference rooms for client appointments for staff teams.
  • Answered multi-line phone system (Operated Cisco switchboard), routing calls, delivering messages to staff and greeting visitors.

Personal Caregiver

N/a
San Francisco, CA
01.2012 - 01.2016
  • Assisted clients with daily living needs to maintain self-esteem and general wellness
  • Assisted patients with self-administered medications
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping

New Business Coordinator

BenefitMall
San Francisco, CA
01.2011 - 01.2012
  • Reviewed 25 insurance applications for (life and health) for completeness in timely manner.
  • Gathered, organized and input information into digital database.
  • Served as backup receptionist, mail serves on daily basis.

Front Desk Receptionist/Administrative Assistant

Employers Compensation
San Francisco, CA
01.2008 - 11.2010
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Oversaw inventory materials monitoring, requisitions and supply re-stocking.

New Business Coordinator

Phoenix Life Insurance
San Mateo, CA
01.2004 - 01.2007
  • Assisted underwriting department with business processing of new business applications from application to issue
  • Set up appointments for exams, follow-up to see all requirements completed
  • Processed 20 illustrations for approval’s and for new clients
  • Received and handled customer service calls, handled request for death claims, billing problems, beneficiary and address changes, and questions on policies.

Education

High School Diploma -

Balboa High School
San Francisco, CA

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Western Governors University
01.2009 - 01.2010

Skills

Office administration

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Hobbies

Hiking with my Goldendoodle

Volunteering at Goodwill

Volunteering at Food Bank

Playing Tennis

Crocheting

Better educating myself on Microsoft Word and Excel

Timeline

Receptionist/Administrative Assistant

Byer California
01.2017 - 03.2021

Personal Caregiver

N/a
01.2012 - 01.2016

New Business Coordinator

BenefitMall
01.2011 - 01.2012

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Western Governors University
01.2009 - 01.2010

Front Desk Receptionist/Administrative Assistant

Employers Compensation
01.2008 - 11.2010

New Business Coordinator

Phoenix Life Insurance
01.2004 - 01.2007

High School Diploma -

Balboa High School
Alicia DelgadoReceptionist Administrative Assistant