Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alicia Dennis

DeLand,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with strong organizational skills eager to secure a medical assistant position. Ready to help the team achieve company goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Branch Manager

Amscot Financial Services
02.2021 - Current
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.

Sales Associate

Floor And Decor
03.2020 - 01.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store systems for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges, and refunds in accordance with store policy.

Housekeeper Supervisor

Sheraton Hotels
08.2018 - 02.2020
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Completed schedules, shift reports, and other business documentation.
  • Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
  • Worked with front desk to respond promptly to all guest requests.

Education

Associate of Science - Medical Assisting

Keiser University
Fort Lauderdale, FL
08.2024

GED -

Florida
Daytona Beach, FL
06.2022

High School Diploma -

Lewisvile High Sschool
Jamaica, W.I
06.2006

Skills

  • Team Management
  • Microsoft Access
  • Microsoft Office
  • Risk Management
  • Manage Cash Flow
  • Operations Management
  • Audit Monitoring
  • Workflow Schedules
  • Customer Service
  • Cleaning and Sanitizing
  • General Housekeeping Abilities

Certification

  • License Notary Public -October 2021-October 2025

Timeline

Assistant Branch Manager

Amscot Financial Services
02.2021 - Current

Sales Associate

Floor And Decor
03.2020 - 01.2021

Housekeeper Supervisor

Sheraton Hotels
08.2018 - 02.2020

Associate of Science - Medical Assisting

Keiser University

GED -

Florida

High School Diploma -

Lewisvile High Sschool

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Alicia Dennis