Alicia Elizabeth Rodriquez
Ranger,TX
Summary
Enthusiastic and dependable hospitality professional with experience in high-volume event service, food safety, and guest engagement. Eager to bring strong work ethic, customer focus, and teamwork skills to a dynamic food service environment. Currently pursuing a degree in Zoology, with a passion for service, community, and learning in fast-paced settings.
Developed key transferrable skills in dynamic event environment, including exceptional customer service and effective communication. Demonstrated ability to manage fast-paced situations and provide high-quality service to guests. Seeking to leverage these skills in new field to create positive outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Event Server
Texas State Cook-Off
01.2023 - 04.2023
- - Served beer and food to hundreds of guests in a fast-paced outdoor environment
- - Managed alcohol service in compliance with TABC guidelines
- - Maintained cleanliness and organization of service area
- - Delivered friendly and efficient customer service during high-traffic periods
- - Collaborated with fellow staff to support smooth event execution
Event Staff Member
Tarleton State University Campus Life
05.2023 - Current
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Implemented efficient check-in processes, minimizing wait time for guests upon arrival at events.
- Responded to inquiries from attendees and addressed any issues or complaints.
- Streamlined communication between event team members using walkie-talkies or other devices as needed during large-scale functions.
- Maintained clean facilities throughout events, contributing to overall guest satisfaction levels.
- Anticipated potential problems before they arose, proactively addressing them to minimize disruptions in event proceedings.
- Ensured guest safety by monitoring venue capacity limits and adhering to safety protocols.
- Monitored operations by writing daily reports and maintaining accurate sales records.
- Cleaned and sanitized seating areas between showings for adherence to sanitary standards.
- Provided first aid assistance during emergencies, ensuring attendee well-being.
Education
Bachelor of Science - Zoology
Tarleton State University
Stephenville, TX12-2027
Skills
- Fast learner with excellent memory and attention to detail
- Effective under pressure; thrives in busy environments
- Friendly, professional communication with diverse guests
- Strong multitasking and team collaboration
- Reliable and punctual with flexible weekend availability
- Experience working public events and special functions
- Order taking accuracy
- Professional appearance
- High volume dining
- Positive attitude
- Problem-solving
- Multitasking and organization
- Cleaning and sanitizing
- Punctual and reliable
- Clear communication
- Cash handling
- Relationship building
- Flexible schedule
- Strong teamwork
Certification
- Texas Food Handler License
- Texas Alcohol Beverage Commission (TABC) Certification
Additional Highlights
- Passionate about creating positive guest experiences
- Open to relocation and new opportunities in food and hospitality
- Committed to safety, cleanliness, and quality service
- Naturally engaging and dedicated to continuous growth
Timeline
Event Staff Member
Tarleton State University Campus Life
05.2023 - Current
Event Server
Texas State Cook-Off
01.2023 - 04.2023
Bachelor of Science - Zoology
Tarleton State University
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