Alicia Evans
Flowery Branch,GA
Summary
Professional Driver offering over 10 years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services. Hardworking Bus Driver with over 10 years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Overview
20
20
years of professional experience
Work History
Transportation Driver
Gcps
Lawrenceville, GA
07.2019 - Current
- Operated motorized ramps and lifts to assist special needs students.
- Followed designated routes, stopping at designated locations, and operating equipment such as wheelchair lifts.
- Provided guidance and support to students while traveling to their destinations.
- Greeted and welcomed passengers as they boarded the school bus.
- Attended regular meetings with supervisors to discuss performance reviews or new policies and procedures related to school transportation services.
- Completed required paperwork accurately and submitted it promptly according to established guidelines.
- Ensured that all safety regulations were followed throughout each trip including proper loading and unloading procedures.
- Provided close supervision of special needs students to ensure safe travel environment for them and other passengers.
- Communicated regularly with teachers, administrators, parents and guardians, therapists and other staff members involved in a student's care plan.
- Maintained professional demeanor at all times while interacting with students, families, faculty members and other personnel associated with the school district.
- Adhered strictly to assigned schedules for pick up and drop off times for each route.
- Ensured that all students were safely seated before departing for the destination.
- Maintained records regarding daily attendance, student behavior issues, or other pertinent information.
- Monitored student progress during trips to ensure safety and security of all passengers.
- Inspected safety features of vehicle such as lights, brakes, steering, and emergency exits.
- Performed pre-trip inspections on the bus to ensure it was in safe working order.
- Reported any mechanical malfunctions or damage to appropriate personnel immediately upon discovery.
- Displayed stellar customer service by warmly welcoming passengers.
Customer Service Representative
VWR International LLC.,Part of Avantor
Suwanee, GA
03.2005 - 04.2015
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered inbound calls, chats and emails to facilitate customer service.
Education
High School Diploma -
White Station High
Memphis, TN05-1981
Skills
- Emergency Procedures
- Trip planning
- GPS Navigation
- Hazardous Materials Handling
Timeline
Transportation Driver
Gcps
07.2019 - Current
Customer Service Representative
VWR International LLC.,Part of Avantor
03.2005 - 04.2015
High School Diploma -
White Station High
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