Summary
Work History
Overview
Education
Skills
Software
Timeline

Alicia Faunce

QA Specialist
Denver,CO

Summary

Determined Quality Assurance Specialist with a proven track record of managing remote work efficiently. Committed to maintaining high-quality standards in virtual environments. Possesses strong leadership and collaboration skills.

Work History

Quality Assurance Specialist

Serenity Forge
Remote
11.2022 - 08.2023
  • Mentored colleagues on QA standards through virtual platforms.
  • Provided regular updates on quality metrics through online
    communication.
  • Conducted various types of testing remotely and implemented
    process improvements virtually.
  • Ensured compliance with localization standards for different
    countries and companies through remote collaboration.
  • Created over 200 bugs and verified over 100 fixed bugs.

Quality Assurance Specialist

Luna Solutions
Remote
09.2022 - 08.2023
  • Conducted thorough reviews of completed eyewear models
    and materials remotely, adhering to internal standards.
  • Delivered clear and concise feedback to 3D Artist contractors
    through virtual channels for quick revisions.
  • Documented and identified common issues, enabling remote
    process improvements across teams.

Store Lead II

GameStop
Aurora, CO
2023.08 - Current
  • Successfully managed documentation and inventory remotely to
    ensure accurate counts.
  • Conducted virtual shift meetings to address night operations'
    issues and provided online support.
  • Supervised remote cash register operations, providing virtual
    guidance to 12 associates.
  • Implemented and monitored financial operations, ensuring
    virtual loss prevention strategies.
  • Conducted online training sessions for staff on products, policies,
    and remote work protocols.
  • Effectively managed supply chain through remote
    communication with suppliers

Quality Assurance Specialist

Activision Blizzard
Remote
02.2021 - 02.2023
  • Conducted playability, performance, and hardware
    compatibility testing remotely.
  • Documented and verified bugs using virtual collaboration tools
    such as Jira.
  • Provided feedback for in-game features through online
    communication channels.
  • Trained testing personnel virtually and managed a small remote
    team when required.
  • Identified and evaluated recurring problems in multiple AAA
    Games; providing detailed documentation of issues for
    amelioration efforts.
  • Created over 600 bugs and verified over 300 bugs that were
    completed and fixed from the Devs.

Watercraft Operator

US Army
, VA
06.2004 - 09.2008
  • Developed and implemented detailed maintenance schedules
    for boat operations, equipment management and motor upkeep.
  • Performed inspections to complete regular and preventive
    maintenance on equipment, keeping optimal functionality,
    performance, and durability for each piece of equipment under
    care.
  • Towed, pushed or guided other boats, barges or rafts
    Secured boats to docks with mooring lines and cast off lines to
    enable departure.
  • Maintained steering and navigation equipment in good working
    order to prevent errors and unnecessary delays.

Overview

3
3
years of post-secondary education
20
20
years of professional experience

Education

Bachelor of Science - Game Art

Full Sail University, Winter Park, FL
03.2017 - 03.2020

Bachelors of Science in Game Art

Skills

3D Hard Surface Modeling

undefined

Software

Blender/Maya

Microsoft Office

Unreal Engine

ZBrush

Substance Designer, Alchemist, Painter

Timeline

Store Lead II - GameStop
2023.08 - Current
Quality Assurance Specialist - Serenity Forge
11.2022 - 08.2023
Quality Assurance Specialist - Luna Solutions
09.2022 - 08.2023
Quality Assurance Specialist - Activision Blizzard
02.2021 - 02.2023
Full Sail University - Bachelor of Science, Game Art
03.2017 - 03.2020
Watercraft Operator - US Army
06.2004 - 09.2008
Alicia FaunceQA Specialist