Summary
Work History
Overview
Education
Skills
Software
Timeline

Alicia Faunce

QA Specialist
Denver,CO

Summary

Determined Quality Assurance Specialist with a proven track record of managing remote work efficiently. Committed to maintaining high-quality standards in virtual environments. Possesses strong leadership and collaboration skills.

Work History

Quality Assurance Specialist

Serenity Forge
Remote
11.2022 - 08.2023
  • Mentored colleagues on QA standards through virtual platforms.
  • Provided regular updates on quality metrics through online
    communication.
  • Conducted various types of testing remotely and implemented
    process improvements virtually.
  • Ensured compliance with localization standards for different
    countries and companies through remote collaboration.
  • Created over 200 bugs and verified over 100 fixed bugs.

Quality Assurance Specialist

Luna Solutions
Remote
09.2022 - 08.2023
  • Conducted thorough reviews of completed eyewear models
    and materials remotely, adhering to internal standards.
  • Delivered clear and concise feedback to 3D Artist contractors
    through virtual channels for quick revisions.
  • Documented and identified common issues, enabling remote
    process improvements across teams.

Store Lead II

GameStop
Aurora, CO
2023.08 - Current
  • Successfully managed documentation and inventory remotely to
    ensure accurate counts.
  • Conducted virtual shift meetings to address night operations'
    issues and provided online support.
  • Supervised remote cash register operations, providing virtual
    guidance to 12 associates.
  • Implemented and monitored financial operations, ensuring
    virtual loss prevention strategies.
  • Conducted online training sessions for staff on products, policies,
    and remote work protocols.
  • Effectively managed supply chain through remote
    communication with suppliers

Quality Assurance Specialist

Activision Blizzard
Remote
02.2021 - 02.2023
  • Conducted playability, performance, and hardware
    compatibility testing remotely.
  • Documented and verified bugs using virtual collaboration tools
    such as Jira.
  • Provided feedback for in-game features through online
    communication channels.
  • Trained testing personnel virtually and managed a small remote
    team when required.
  • Identified and evaluated recurring problems in multiple AAA
    Games; providing detailed documentation of issues for
    amelioration efforts.
  • Created over 600 bugs and verified over 300 bugs that were
    completed and fixed from the Devs.

Watercraft Operator

US Army
, VA
06.2004 - 09.2008
  • Developed and implemented detailed maintenance schedules
    for boat operations, equipment management and motor upkeep.
  • Performed inspections to complete regular and preventive
    maintenance on equipment, keeping optimal functionality,
    performance, and durability for each piece of equipment under
    care.
  • Towed, pushed or guided other boats, barges or rafts
    Secured boats to docks with mooring lines and cast off lines to
    enable departure.
  • Maintained steering and navigation equipment in good working
    order to prevent errors and unnecessary delays.

Overview

3
3
years of post-secondary education
20
20
years of professional experience

Education

Bachelor of Science - Game Art

Full Sail University, Winter Park, FL
03.2017 - 03.2020

Bachelors of Science in Game Art

Skills

3D Hard Surface Modeling

Texturing

Level Design

Lighting

UV Mapping

Digital Sculpting

Customer Service

Jira

Blender, Maya, ZBrush

Quality assurance expertise

Leadership

Effective communication

QA testing

QA tools

Software

Blender/Maya

Microsoft Office

Unreal Engine

ZBrush

Substance Designer, Alchemist, Painter

Timeline

Store Lead II - GameStop
2023.08 - Current
Quality Assurance Specialist - Serenity Forge
11.2022 - 08.2023
Quality Assurance Specialist - Luna Solutions
09.2022 - 08.2023
Quality Assurance Specialist - Activision Blizzard
02.2021 - 02.2023
Full Sail University - Bachelor of Science, Game Art
03.2017 - 03.2020
Watercraft Operator - US Army
06.2004 - 09.2008
Alicia FaunceQA Specialist