Alicia Fellows
Summary
I am a a very passionate, caring, empathetic person who has had animals all my life. I have always wanted to work with animals and becoming a vet assistant would be the first step. My plan is to continue my education and become a licensed vet technician. Although I do not have a lot of professional experience, I have had years of practical experience caring for our 5 dogs, 3 cats, and 6 guinea pigs. I have done pet sitting on various occasions - for up to nine dogs at once - and I am currently working on training my dog to become an ESA animal. I feel I would be a great candidate and asset not only because of the profession qualities I posses. I am a dedicated, team-oriented person who can work well with others but also independently. Customer service and effective communication is a skill I do best. I can work and adapt to fast paced environments in a timely and professional manner. I sincerely hope you will consider me for this position.
Overview
8
8
years of professional experience
Work History
Certified Swing Manager
McDonald's Restaurant
08.2018 - Current
- Developed unique events and special promotions to drive sales.
- Oversaw cash handling procedures, reducing discrepancies and ensuring accurate financial reporting.
- Monitored premises and assigned tasks to keep facilities clean, neat, stocked and organized.
- Provided exceptional customer service while managing busy shifts, resulting in increased return visits from patrons.
- Motivated staff to perform at peak efficiency and quality.
Volunteer
Franklin County Humane Society
01.2016 - 03.2016
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Followed pet care instructions for dietary needs and medication regimens.
- Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
- Prepared food and water following instructions from pet owners.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Pet Sitter
Kristy Brow
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Followed pet care instructions for dietary needs and medication regimens.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Prepared food and water following instructions from pet owners.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Exercised animals regularly with walks and rigorous play activities.
- Gave medication to pets following guidelines from owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
Education
Bachelor of Science - Psychology
Northern Vermont University
Johnson, VTHigh School Diploma -
Missisquoi Valley Union High School
Swanton, VT06.2020
Associate of Science - Behavioral Sciences
Community College of Vermont
Montpelier, VT01.2020
Skills
- Feeding and Watering
- Effective communication
- Flexible Schedule
- Microsoft Office
- Client Relationship Management
- Punctual and Reliable
- Pet Sitting
- Animal Empathy
- Owner empathy
- Teamwork and Collaboration
- Customer Service
- Dependable and Responsible
- Attention to Detail
- Friendly, Positive Attitude
- Organization and Time Management
- Microsoft excel
Timeline
Certified Swing Manager
McDonald's Restaurant
08.2018 - Current
Volunteer
Franklin County Humane Society
01.2016 - 03.2016
Pet Sitter
Kristy Brow
Bachelor of Science - Psychology
Northern Vermont University
High School Diploma -
Missisquoi Valley Union High School
Associate of Science - Behavioral Sciences
Community College of Vermont