Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Alicia Fermin

Kissimmee

Summary

Dynamic and dedicated professional with a strong background in customer service at Burlington. Demonstrated exceptional money handling and time management skills while maintaining a visually appealing sales floor. Known for patience and empathy, effectively engaging customers to enhance their shopping experience and drive sales. Committed to teamwork and integrity in all interactions.

Overview

1
1
year of professional experience

Work History

Cashier

Burlington
09.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Sales Floor Associate

Burlington
09.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted in inventory management, conducting regular counts and restocking merchandise as needed.

Education

High School Diploma -

Mater Brighton Lakes Academy
Kissimmee, FL
05.2024

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Team collaboration
  • Money handling
  • Refunds and exchanges
  • Merchandise restocking

Accomplishments

Employee of the month multiple times

Interests

  • Baking
  • Cooking
  • Volunteer Work
  • Music
  • Crafting and DIY Projects
  • Graphic Design
  • Acting and Theater

Timeline

Cashier

Burlington
09.2024 - Current

Sales Floor Associate

Burlington
09.2024 - Current

High School Diploma -

Mater Brighton Lakes Academy
Alicia Fermin