Alicia Ford

• Negotiated contracts with vendors and suppliers.
• Maintained relationships with existing clients by providing superior customer service.
• Collaborated with other owners on joint ventures and shared resources.
• Promoted business on social media platforms to maximize brand identity and generate revenue.
• Managed daily operations of business, including hiring and training staff.
• Identified new opportunities for growth, expansion, and diversification.
• Created high quality visual designs that are both aesthetically pleasing and intuitive for guests.

I worked as a mointor at the Gathering Inn IOP on B Ave where I helped the guest who were sick or on their way to recovery.

I was transferred later to the larger shelter, Mid Placer, where I continued as monitor.

• Created detailed reports of client interactions for the shelter administrators.
• Familiarized myself with local resources available to homeless persons.
• Worked closely with shelter staff to ensure best practices were followed during volunteer shifts.
• Provided emotional support and guidance to homeless individuals seeking assistance from our organization.
• Assisted in creating a safe environment within the shelter facility by monitoring activities and intervening when necessary.
• Volunteered at soup kitchens, offering meals to those without access to regular nutrition sources.
• Managed intake and registration of new shelter arrivals, ensuring compassionate handling of sensitive information.
• Oversaw the maintenance and cleanliness of the shelter, ensuring a dignified living environment.
• Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
• Interviewed potential clients, collecting personal information to determine eligibility for social assistance.