Alicia Frank
Salem,Oregon
Summary
Experienced Class A driver with a flawless driving record and a valid Oregon license. Skilled in efficiently navigating daily routes with multiple stops, ensuring smooth loading, unloading, and processing of cargo at each destination. Meticulous in maintaining precise paperwork and adhering to DOT regulations for record-keeping. Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner.
Overview
14
14
years of professional experience
Work History
Class A CDL Truck Driver
Ram Steelco
03.2024 - 09.2024
- Maneuvered vehicles with high degree of skill through narrow passageways and around obstructions such as parked cars.
- Dropped and hooked trailers and changed configuration of equipment.
- Met DOT requirements by maintaining current records and documenting reportable incidents.
- Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
PARKS AND RECREATION
City of Salem
08.2023 - 01.2024
- Committed to delivering excellent customer service while working in a fast-paced environment
- Performed routine and scheduled maintenance services.
BARTENDER
Srone front
02.2023 - 10.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
BARTENDER/ MANAGER
Whiskey Browns
11.2019 - 03.2020
- Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Kept bar presentable and well-stocked to meet customer needs.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
SERVER / MANAGER/ BARTENDER
Gamberetti's
11.2010 - 11.2019
- Led team of servers to consistently meet customer service and sales targets.
- Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Welcomed and greeted guests before presenting special menu items to clients.
- Trained servers on order management, food service quality and how to build rapport with guests.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Truck Driving
Chemeketa Community College
Salem03.2024
Skills
- Written Communication
- Active Listening
- Positive Attitude
- Critical Thinking
- Telephone Etiquette
- Multitasking
- Attention to Detail
- Effective Communication
- Organizational Skills
- Hard worker
- Reliable
- Dependable
- GPS Navigation
- Trailer Coupling and Uncoupling
- Pretrip inspections
- Materials Transport
- Commercial driving
- Load security
References
References available upon request
Timeline
Class A CDL Truck Driver
Ram Steelco
03.2024 - 09.2024
PARKS AND RECREATION
City of Salem
08.2023 - 01.2024
BARTENDER
Srone front
02.2023 - 10.2023
BARTENDER/ MANAGER
Whiskey Browns
11.2019 - 03.2020
SERVER / MANAGER/ BARTENDER
Gamberetti's
11.2010 - 11.2019
Truck Driving
Chemeketa Community College
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