Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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ALICIA FULLER

Tucson,AZ

Summary

Highly motivated FAA Certified Parachute Rigger who is focused on completing work in a safe and efficient manner to maintain tight deadlines. Military professional skilled at leading team to accomplish mission. Well-organized and reliable with excellent planning and problem-solving abilities. Self-directed Work Study Student motivated to apply education and experience in job role. Excellent listener comfortable completing various tasks to keep operations running smoothly. Polite and attentive work study and student offering excellent customer service, organization and time management skills.

Overview

16
16
years of professional experience

Work History

Work Study Student

Kino Veteran Workforce Center
Tucson, AZ
08.2023 - Current
  • Assisted in developing veteran-specific marketing strategies and materials for outreach efforts.
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Developed and implemented strategies to create compelling resumes that highlighted key strengths and accomplishments.
  • Established relationships with community organizations to increase visibility of the organization.

Work Study Student

Pima Community College, Veteran's Services
Tucson, AZ
08.2021 - 05.2023
  • Assisted with the processing of incoming books and periodicals by stamping, labeling, shelving, and cataloguing.
  • Provided customer service to library patrons by answering their questions and helping them find books, magazines, and other materials.
  • Performed regular inventory checks on existing stock to ensure accuracy of records.
  • Assisted department with special projects and tasks to meet deadlines.
  • Planned and completed group projects, working smoothly with others.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Computed, recorded and proofread data or reports.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Troubleshot office equipment, computer hardware and software issues.

Aircrew Flight Equipment Craftsman

Davis-Monthan Air Force Base
Tucson, AZ
11.2018 - 05.2022
  • Pack all parachutes/systems in accordance with all Manufacturer recommendations and standard operating procedures
  • Drive government owned trucks, forklifts, and vans
  • Various duties as assigned/needed to support organization and department
  • Time management and operations efficiency trained
  • Assembled, maintained, and deployed parachutes during airborne operations on land and water
  • Support Pararescuemen in upgrade training in training unit
  • Performed routine maintenance on equipment used in craftsman activities including lubricating moving parts.
  • Certified on RA-1 main and Reserve parachute systems by Fort Lee
  • Trained on packing Main and Reserve for RA-270 parachute
  • Completed 75 inspections of parachutes ranging from round and square canopies.
  • Maintained a clean workspace by sweeping, mopping, organizing materials and supplies.

Aircrew Flight Equipment Journeyman

Moody Air Force Base
Valdosta, GA
05.2016 - 11.2018
  • Issue, fit, maintain, and repair human-side flight equipment including flight helmets, oxygen masks, flotation devices, survival kits, night vision systems, chemical defense systems, and other types of aircrew flight and chemical defense equipment
  • Conduct reliability testing on aircrew flight and chemical defense equipment
  • Adjust, maintain and perform minor repairs on sewing machines
  • Assist as directed to ensure safety, security and preservation of government/company owned equipment
  • Remove, install and repair slide fasteners, snap fasteners and Velcro closures on personal survival equipment and other fabrics
  • Perform documentation and Quality Control Inspections (QCI) tasks between three squadrons and 31 mission support personnel
  • Brief and debrief flight personnel on use and condition of survival equipment
  • Knowledge and proficiency of on variety of different parachutes, harness/containers, and automatic activation devices is essential for proper operation and use.

Sales Representative

General Nutrition Centers
Panama City, FL
11.2015 - 12.2016
  • Hard-working and reliable Sales Representative who is used to fast pace and ever changing working environment
  • Responsible for opening/closing store for business hours
  • Kept key to store to lock and open main entrance ensuring over 500 pieces of merchandise were secure
  • Worked register and dealt with handling money/purchasing and returns
  • Documented end of day reports for cash and credit profits (manually and electronically)
  • Answered phone calls and greeted customers
  • Informed customers with new deals and sales with accurate product and merchandise information
  • Each time received new merchandise responsible for re-stocking and organizing products from layout diagram
  • Responsible for cleaning after each work day
  • Strengthened branding initiatives by coordinating annual events to maximize outreach
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.

Aircrew Flight Equipment Journeymen

Tyndall Air Force Base
Panama City, FL
08.2013 - 11.2015
  • Inspect, fabricate, assemble, modify and repair articles that are difficult to play, lay out, construct and fit because of figure irregularities, uncommon shapes and sizes, or unusual design (e.g., t v thermal radiation barriers, nose dock enclosure curtains, canopies, emergency evacuation systems, flotation equipment, protective clothing and covers)
  • Disassemble, repair test troubleshoot, examine, inspect, fit, modify maintain, install, repack and determine serviceability of helmets, torso harness assemblies, preservers, parachutes, life rafts, chemical and biological protective devices, survival kits, oxygen masks, anti-G suits, etc
  • Perform operation and circuit checks of emergency signaling and communication devices such as survival radios and beacons
  • Provide aircrew flight equipment, egress, and water and land survival training by demonstrating proper usage and operation of equipment and related procedures to aircrew members
  • Budgeted and allocated $23,000 per fiscal year to manage sustainment services and supply requirements.

Aircrew Flight Equipment Apprentice

McConnell Air Force Base
Wichita, KS
03.2008 - 08.2013
  • Responsible for equipment that ensures safety of aircrew on normal missions and in event of emergency aboard 60 assigned active KC-135 Refueling aircraft with total force integration with active-duty Aircrew Flight Equipment Shop
  • Kept maintenance and certification schedules active and up to date on 13+ different equipment types
  • Performed various scheduled maintenance on equipment ranging from routine cleaning to full breakdown and reassembly of equipment
  • Performed over 50 Military Honors for fallen Active Duty members and Veterans
  • Conducted aircrew continuation training; instructed aircrews on equipment use, operation, and capabilities
  • Mentored and coached junior airman by giving positive feedback and constructive criticism.

Education

Associate of Arts - Social Work

Pima Community College
Tucson, AZ
08-2023

Some College (No Degree) - Social Work

Arizona State University
Tuscon

Skills

  • Packing and rigging chutes
  • Secret security clearance
  • Strong verbal communicator
  • Safety oversight
  • Strong attention to detail
  • Effective team leader
  • Able to lift 100 pounds
  • Quick learner
  • Compiling Data
  • Administrative Support
  • Computer Skills
  • Organization and Multitasking
  • Customer Service
  • Spreadsheet tracking
  • Client Relationships
  • Strong Academic Record
  • Interpersonal and Social Skills
  • Event Planning Assistance

Accomplishments

  • Noncommissioned Officer of the Quarter 2017 (76th Fighter Squadron, Moody Air Force Base)
  • Airman of the Year 2015 (43rd Fighter Squadron, Tyndall Air Force Base)
  • Airman of the Quarter Feb 2015
  • Top Enlisted Performer May 2015
  • Honored with two Air Force Achievement Medals 2009 and 2012 (McConnell Air Force Base)

Timeline

Work Study Student

Kino Veteran Workforce Center
08.2023 - Current

Work Study Student

Pima Community College, Veteran's Services
08.2021 - 05.2023

Aircrew Flight Equipment Craftsman

Davis-Monthan Air Force Base
11.2018 - 05.2022

Aircrew Flight Equipment Journeyman

Moody Air Force Base
05.2016 - 11.2018

Sales Representative

General Nutrition Centers
11.2015 - 12.2016

Aircrew Flight Equipment Journeymen

Tyndall Air Force Base
08.2013 - 11.2015

Aircrew Flight Equipment Apprentice

McConnell Air Force Base
03.2008 - 08.2013

Associate of Arts - Social Work

Pima Community College

Some College (No Degree) - Social Work

Arizona State University

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ALICIA FULLER