Alicia Fuller
Reyes Beverage
Huntington Beach,CA
11
years of professional experience
Accounts Receivable & Cash Application Leader with 8+ years progressive experience in cash application, accounts receivable, acquisitions, process improvement, and team leadership. Proven success leading teams of up to 7 employees, serving as Acting Supervisor during a six-month leadership vacancy, supporting acquisitions, developing operational procedures, and driving process improvements across cash applications and accounts receivable functions.
Work History
Cash Application Lead
- Lead Daily cash application operations support multiple business units and high-volume payment processing millions of dollars in customer payments annually.
- Served as Acting Supervisor for six months during a leadership vacancy, overseeing workload distribution, performance support, and daily operations for a team of 7 employees.
- Conduct employee onboarding, training, coaching, and development to ensure operational consistency and performance standards.
- Partnered with Credit, Accounts Payable, Collections, and customer teams to resolve payment discrepancies, unapplied cash, and account issues.
- Successfully supported one acquisition integration and currently participating in a second acquisition project focused on process alignment and operational transition.
- Develop and maintain SOPs, training documentation, and process improvements that increase efficiency and reduce aging unapplied cash.
- Serve as escalation point for complex customer payment and reconciliation issues.
- Assist leadership with month-end reconciliation activities, reporting, and operational improvement initiatives.
- Assisted with month-end reconciliation analysis, reporting, and operational reviews to support financial accuracy and business objectives.
Accounts Receivable Lead
3 Years 8 Months- Led daily accounts Receivable operations for a large-scale commercial printing company, overseeing workflows and supporting a team of 7 employees across AR and administrative functions.
- Provided guidance, training, mentorship, and day-to-today guidance to team members, ensuring accuracy, productivity, and compliance with company procedures.
- Managed incoming payments, cash application activities, account reconciliations, collection efforts, and delinquent account resolution.
- Served as a primary escalation point for complex customer account issues, researching discrepancies and driving timely resolutions.
- Partnered with customers and vendors to resolve payment variances and maintain strong business relationships.
- Analyzed account activity to identify discrepancies, root cause, and opportunities for process improvement.
- Collaborated with executive leadership and cross-functional teams to improve operational efficiency and strength receivables management process.
- Maintained accurate financial records and documentation to support audit, reconciliation, and reporting requirements.
Education
Associate of Science
Skills
Cash Application Operations
Accounts Receivable Management
Team Leadership & Coaching
Operational Leadership
Employee Development & Coaching
Process Improvement
Acquisition Integrations
Financial Reconciliation Analysis
Month-end Reporting
Workload Management & Team Development
Route Accounting Support
Compliance & Internal Controls
Customer Account Resolution
Payment Research & Dispute Resolution
ACH & Electronic Payments
Unapplied Cash Resolution
Cross-Functional Collaboration
SOP Development
Payment Research
Bank Reconciliation
VIP
Bank of America Cash Pro
Microsoft Excel (Pivot Tables
VLOOKUP
Reporting
Data Analysis)
ACH Processing Platforms
Accounts Receivable Management Systems
Payment Reconciliation Systems
Timeline
Accounts Receivable Lead
Inland Litho
10.2015 - 06.2019Read More
Cash Application Lead
Reyes Beverage
CurrentRead More
Associate of Science
Read More