Alicia Garcia
Patient Care Technician, Medical Surgical Assistant
Plainfield,IL
Summary
Experienced PCT:/Medical Surgical Assistant with over 11 years of experience in Dermatology . Excellent reputation for resolving problems and improving Patient care satisfaction.
Overview
14
14
years of professional experience
Work History
Surgical Medical Assistant
Illinois Dermatology Institute, LLC
Chicago, IL
12.2011 - Current
- Maintained Patient care/patient stability by checking vital signs and weight and recording intake and outtake information.
- Monitored patient specimen samples and test results to effectively alert Physician of potentially urgent results.
- Ordered/Checked supply availability and laid out instruments for various biopsy,surgical procedure, and culture testing
- Prioritization
- Medical Billing
- leadership
Mortgage Loan Closer
Charter Title
Downers Grove, IL
07.2007 - 07.2010
- Reviewed mortgage documents for accuracy, which included title abstract and insurance forms.
- Provided highest level of service and support to customers, closing agents and realtors.
- Pleasantly answered questions from customers, typically returning calls within 24 hours.
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
- Monitored pipelines to track and log status of loans.
- Prepared all paperwork for loan package and arranged final closing meeting.
Education
No Degree - Health Care
Citi College of Allied Health
Chicago, ILSkills
- Needs Determination
- Vital Signs Collection
- Surgical Preparation
- Observation Documentation
- Laboratory Testing
- Recording Vital Signs
- Collecting Specimens
- Medications Familiarity
- EMR Systems
- Medical Terminology Knowledge
- Dementia and Alzheimer's Knowledge
- Performing Patient Intakes
- Medication Assistance
- Medical Recordkeeping
- Supporting Personal Needs
- Personal Care Assistance
- Biohazard Disposal
- Wheelchair Assistance
- Empathy and Compassionate Care
- Patient Massage
- Phlebotomy Training
- Health Insurance Verification
- Patient Vital Taking
- Room Cleaning and Restocking
Timeline
Surgical Medical Assistant
Illinois Dermatology Institute, LLC
12.2011 - Current
Mortgage Loan Closer
Charter Title
07.2007 - 07.2010
No Degree - Health Care
Citi College of Allied Health
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