Summary
Overview
Work History
Education
Skills
Timeline
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Alicia Garner

Portland,OR

Summary

Proven track record in enhancing customer experiences at Extended Stay Of America, adept in time management and cash handling. Excelled in creating welcoming environments and efficiently managing transactions, demonstrating strong listening skills and a commitment to excellence. Achieved significant improvements in guest satisfaction and operational efficiency.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Extended Stay Of America
10.2022 - 08.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Cashier Team Lead

7 Eleven Store
04.2020 - 10.2022
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Education

High School Diploma - General Studies

Lincoln High School
Portland, OR
06.2010

Skills

  • Customer Service
  • Time Management
  • Listening Skills
  • Cash Handling

Timeline

Front Desk Receptionist

Extended Stay Of America
10.2022 - 08.2023

Cashier Team Lead

7 Eleven Store
04.2020 - 10.2022

High School Diploma - General Studies

Lincoln High School

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Alicia Garner