Alicia Gibbons
Jenison,MI
Summary
Dependable nursing professional with a track record of success in field, attention to detail and proactive mindset. Conscientious, hardworking and excels at multitasking in fast-paced environments. Offering extensive history both in the field and behind the scenes.
Overview
14
14
years of professional experience
Work History
Senior Transitional Liaison
Elara Caring
Grand Rapids,, MI
01.2025 - Current
- Oversee referral management for specialized programs
- Manage internal dashboards and spreadsheets
- Track and report outcomes for expansion programs
- Provide positive support and encouragement to the entire Transition team
Transition Team Manager
Elara Caring
Grand Rapids, MI
01.2023 - 01.2025
- Remotely managed Transitional Liaisons across multiple states
- Continuously improved processes within the Transition Team to enhance efficiency, reduce delays, and optimize program delivery
- Responsible for recruiting new talent and managing team performance
- Provided education to Transitional Liaisons and home health leadership on hospice eligibility requirements and processes
Transitional Liaison
Elara Caring
Grand Rapids, MI
10.2020 - 01.2023
- Educated home health clinicians on hospice eligibility criteria and the appropriate timing for patient referrals to hospice care
- Delivered in-home and virtual hospice information to fragile patients receiving home health services
- Facilitated smooth transitions for patients moving from home health care to hospice services
Hospice Case Manager
Elara Caring
Bingham Farms, MI
11.2012 - 10.2020
- Collaborated with other healthcare professionals including social workers, chaplains, and doctors to ensure quality care is provided throughout the hospice experience.
- Reviewed medical history of patients admitted into hospice program to determine eligibility for services.
- Modified treatment plans to accommodate changes in clients' health or progress.
- Educated clients on options to assist in making informed decisions.
Director of Nursing
St. Anne's Mead
Southfield, MI
11.2010 - 09.2012
- Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner
- Developed and implemented nursing policies, procedures, and protocols to ensure patient safety
- Hired and trained new facility staff
- Implemented changes needed to correct deficiencies found during government inspections
Education
Bachelor of Science - Nursing
Grand Valley State University
Allendale04-2009
Skills
- Verbal and written communication
- High-pressure environments
- Policies and procedures implementation
- Multidisciplinary collaboration
Timeline
Senior Transitional Liaison
Elara Caring
01.2025 - Current
Transition Team Manager
Elara Caring
01.2023 - 01.2025
Transitional Liaison
Elara Caring
10.2020 - 01.2023
Hospice Case Manager
Elara Caring
11.2012 - 10.2020
Director of Nursing
St. Anne's Mead
11.2010 - 09.2012
Bachelor of Science - Nursing
Grand Valley State University