Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alicia Glover

Omaha,NE

Summary

Dynamic leader with extensive SAP expertise, excelling in strategic planning and problem-solving. Proven track record in inventory control and supply chain improvements, boosting efficiency by 38%. Renowned for exceptional team building and communication, adept at driving projects to successful completion while fostering staff development and operational excellence.

Overview

14
14
years of professional experience

Work History

Inventory Records Accuracy (IRA) Supervisor

BCP Caterpillar
Athens, GA
12.2023 - Current
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Led weekly team meetings to discuss progress, address issues, and plan future actions.
  • Directed and supervised team of 15 employees in daily operations.
  • Developed strategies to improve team performance and productivity.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
  • Analyzed key performance indicators to identify effective strategies.
  • Audited company's legal documents to verify compliant policies and procedures.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.

Material Requirement Planning (MRP) Supervisor

BCP Caterpillar
Athens, GA
10.2022 - 12.2023
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Prepared and presented reports on team performance, challenges, and achievements to senior management.
  • Analyzed key performance indicators to identify effective strategies.
  • Developed and implemented material planning strategies to maintain optimal inventory levels.
  • Developed, implemented, and maintained material planning systems to optimize workflow efficiency.
  • Worked closely with internal stakeholders to identify material planning needs and develop plans accordingly.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Assisted in developing training materials for staff regarding new policies or procedures related to planning activities.
  • Developed functional specifications for customizing and configuring SAP MM module according to business requirements.

Supply Chain Planning Analyst

BCP Caterpillar, Contract through Epitec
Athens, GA
05.2022 - 10.2022
  • Perform tactical, hands-on work with other supply chain functions, 3rd party providers, suppliers, and facility divisions to drive supply chain improvements
  • Conduct Root Cause Corrective Analysis (RCCA) on shipping damage and packaging failures
  • Provides direct support to suppliers to develop, correct, review, and approve Packaging Forms and inbound shipping requirements
  • Responsible for creating, reviewing, and updating Packaging Forms for 4000 parts used at the facility, drive input for those part numbers, and provide data to facility project teams
  • Perform supplier analysis to initiate and/or maintain the returnable container programs and manage packaging validation plan with the Incoming Quality Inspection Team
  • Review and process Plan For Every Part (PFEP) change requests and lead process improvement projects

Foreign Trade Zone (FTZ) Coordinator

Syngenta
Omaha, NE
03.2018 - 03.2021
  • Accepted position to initiate the Foreign Trade Zone (FTZ): identified and developed daily processes and trained candidates/employees to fill the FTZ role
  • The site liaison for Global Foreign Trade Community - influenced, supported and collaborated with diverse groups and individuals through written, oral and virtual communication
  • Managed 20+ internal and 70+ external stakeholder and service agents to accomplish daily, weekly, monthly and annual objectives
  • Monitored results of all programs and made recommendations for improved performance by developing and reporting KPI’s
  • Identified issues/gaps in processes and procedures in order to ensure compliance and superior performance
  • Worked closely with operations management to facilitate meeting revenue and production targets each month
  • Coordinated output with Logistics Manager and Operations Manager
  • Provided input to Logistics Manager regarding carrier performance and factory container loading performance
  • Initiated processes and continually created efficiency and implemented innovation in order to streamline support for Regional and Global strategies
  • Achieved 3 consecutive Syngenta Compliance Awards for three successful annual audits without discrepancies conducted by U.S
  • Customs Border Protection

Logistics Manager

Syngenta
Omaha, NE
07.2017 - 03.2018
  • Developed, analyzed, and optimized each function of the supply chain in order to enhance flow, function, cost and speed
  • Hired, developed, supervised, and managed performance of 2 supervisors and 7 resident contractors while maintaining a positive employee relations environment
  • Maintained and audited regulatory compliance for OSHA, DOT, and Safety
  • Maintained 100% accountability and maintenance of over $750 million in supplies, raw materials, and finished goods
  • Adapted to the fluctuations within the global supply chain, identified the impact of imminent changes, and developed strategic plans to meet deadlines, carrier/freight availability, budget, and identified/adjusted reorder points (ROP)
  • Implemented just-in-time (JIT) ordering processes to control costs and inventory, resulting in 20% improvement of efficiency
  • Facilitated and resolved 43 Root Cause Analysis Investigations regarding safety and equipment challenges as well as production improvements
  • Monitored operations to ensure that staff members comply with administrative policies and procedures, safety rules, and government regulations
  • Identified and/or solved operational performance by implementing continuous improvement and LEAN initiatives to strengthen team unity, goals, productivity, and results

Training Manager

Syngenta, Contract through Turner Industries Group
Omaha, NE
10.2016 - 07.2017
  • Developed and implemented the production training program from the ground up using multiple training methods, classroom, observation, hands-on training, and independent study to tailor training as necessary
  • Generated an optimal training development plan covering orientation, OSHA training, HSE training, daily production duties in the packaging and bulk loading/unloading department
  • Manage daily operations of production and manpower to assess training outcomes, development of employee skills, performance, productivity, and quality of work by creating initiatives that build the organization
  • Implemented Standard Operating Procedures (SOPs) and Standard of Work (SOWs) into initial training, manual training, and case-by-case training
  • Identified and assess future and current training needs through job analysis, career paths, performance appraisals, and consultations with direct supervisors
  • Implemented tracking and accountability controls to ensure follow through of all training requirements that improved retention by 45%
  • Created a robust and interactive training material to introduce inexperienced contractors to a manufacturing environment
  • Developed a mentor program that identified emerging leaders mentor staff that consistently ranked among the top performers of the Omaha site
  • Evaluated organizational training requirements and work with subject matter experts and senior leadership to design solutions to optimize onboarding, employee performance, and quality management

Production Admin

Syngenta, Contract through Aerotek
Omaha, NE
03.2016 - 10.2016
  • Initiate daily production scheduling for manufacturing / production lines while prioritizing and multitasking multiple campaign projects
  • Compose daily production data reports using SAP
  • Analyze and audit daily production data to ensure customer satisfaction, detect deficiencies, and evaluate quality
  • Maintain Health, Safety, and General Maintenance activities using SAP
  • Manage internal audits and inspections of safety, production procedures, process flow, and adherence to policies during monthly, quarterly, and annually evaluations
  • Advanced use of SAP, Microsoft Office Suite (Word, Excel, Outlook, and Access), document scanner, printers, and copy machines
  • Maintain Management of Change (MOC) required projects using Intelex

Logistics Management Analyst II

Lockheed Martin
Camp As Sayliyah, Qatar
05.2012 - 12.2012
  • Facilitator and primary trainer for information technology systems; managing over 325 customers and sub-customers’ accounts throughout 20 countries throughout Southeast Asia
  • Mastery of life cycle concepts and operations led to development of the operating policies and procedures manual that was used to train over 325 service members addressing information technologies, risks, actions, issues, and decisions matrix
  • Provided critical research, management and distribution of daily, weekly, monthly, and quarterly meetings resulting in the identification and resolution of more than 8,000 inventory discrepancies
  • Superior execution of operational training to 7 inexperienced Account Managers using Sales & Distribution (SD) modules in an SAP database resulted in Commander’s Awards for Excellence
  • Educated and trained customers on enterprise database functions that reduced the rate of rejections and cancellations by 28%
  • Utilized innovative concepts to streamline and create efficiencies in operational performance of USAMMC-SWA ensuring follow-through during implementation from beginning to end functions; ordering, receiving, storing, inventorying, and distributing using database systems
  • Provided education to over 50 designated unit leaders and sub-customers on database functionalities, change control and status updates, procedures and medical terminology focused on deployed logistic programs, risk, and control
  • Sought after by senior managers to identify, assess, and make recommendations to deployed customers utilizing a variety of logistic database systems directly impacting enhanced mission success using knowledge of Word, Excel, and PowerPoint
  • Highly focused, organized, and a strong attention to detail led to identification and correction of customer and sub-customer discrepancies

Management Analyst I - Customer Support E-6
Camp As Sayliyah, Qatar
11.2010 - 12.2011
  • Provided direct management and oversight of all requisitions for 2,700 lines of active medical material and contingency stock valued at over $25.5M with annual demands exceeding $168M
  • Designed, implemented, and operated innovative Medical Logistics Business and Customer Support to over 615 units in the CENTCOM AOR, to include: Iraq, Afghanistan, Pakistan, Yemen, Kuwait, Bahrain and Qatar
  • Developed written medical logistics policies, procedures, support plans, checklists, training, and facilitated project execution for contingency readiness support for over 12 management analyst and 86 deployed service members
  • Developed and implemented new medical logistics acquisition implementation strategies and made recommendations to reduce overall contingency material costs
  • Developed the database procedures for conducting customer communication and monthly reconciliation reports
  • Analyzed supply & logistics policies, procedures and practices to determine their impact on Joint Army, Air Force, Navy, and Marine medical logistics programs, in TAMMIS, DMLSS, DCAM and the TEWLS database system
  • Received, researched, and processed over 7000 New Item Request (NIRs) from supported customers
  • Developed multiple Ad Hoc reports in order to investigate problem reports and develop solutions
  • Deployed into hostile and imminent designated areas to provide on-sight training to customers on the frontline to improve the customer’s logistical functions such as accountability, ordering, receiving, storing, shipping and organized warehouse development procedures

Education

BSBA – Logistics - Business Administration and Logistics

Trident University International
01.2016

Skills

  • SAP experience (15 years)
  • Supply Chain Management
  • Waste Reduction
  • Inventory Management
  • Inventory Oversight
  • Inventory Control
  • MRP Experience
  • Strategic Planning
  • Supply Chain Optimization
  • Analytical Thinking
  • Project Planning & Project Management
  • Policy and Procedure Development
  • Problem-Solving
  • Team Building
  • Staff Development
  • Performance Management
  • Conflict Resolution
  • Attention to Detail
  • Process Improvement
  • Verbal and Written Communication
  • Microsoft PowerPoint, Excel, and Word

Timeline

Inventory Records Accuracy (IRA) Supervisor

BCP Caterpillar
12.2023 - Current

Material Requirement Planning (MRP) Supervisor

BCP Caterpillar
10.2022 - 12.2023

Supply Chain Planning Analyst

BCP Caterpillar, Contract through Epitec
05.2022 - 10.2022

Foreign Trade Zone (FTZ) Coordinator

Syngenta
03.2018 - 03.2021

Logistics Manager

Syngenta
07.2017 - 03.2018

Training Manager

Syngenta, Contract through Turner Industries Group
10.2016 - 07.2017

Production Admin

Syngenta, Contract through Aerotek
03.2016 - 10.2016

Logistics Management Analyst II

Lockheed Martin
05.2012 - 12.2012

Management Analyst I - Customer Support E-6
11.2010 - 12.2011

BSBA – Logistics - Business Administration and Logistics

Trident University International

Similar Profiles

CREATE PROFILE
Alicia Glover