Alicia Gonzalez, CVT
Princeton,MA
Summary
Dynamic veterinary professional with extensive experience at VCA Animal Hospitals, specializing in staff training and operational efficiency. Proven track record in developing training programs and enhancing team collaboration, while ensuring compliance with industry standards. Skilled in problem-solving and committed to delivering compassionate care in high-pressure environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Area Technician Coordinator
VCA Animal Hospitals
12.2022 - Current
- Area Technician Coordinator for Northatlantic 1 region
- Facilitated gold standard medicine training across 12 hospitals for floor, inpatient, outpatient, and surgical management.
- Performed on-site controlled drug audits ensuring compliance with FDA regulations.
- Performed surgical observations at various hospitals and provided team feedback to maintain high-quality medical training.
- Contributed to the creation of a professional development training program.
- Led initiatives to provide training in hands-free radiology
Assistant Hospital Manager
VCA Lancaster Animal Hospital
02.2016 - Current
- Developed training programs for staff to improve service quality and compliance with AAHA regulations.
- Coordinated interdisciplinary team meetings to address patient care challenges and foster collaborative solutions.
- Analyzed workflow patterns, identifying areas for process improvement that enhanced overall hospital operations.
- Established performance metrics for staff evaluations, driving accountability and continuous professional development.
- Evaluated employee performance regularly, providing constructive feedback to support growth and skill development within the organization.
- Led efforts to obtain accreditation for the hospital by successfully meeting stringent quality standards set forth by AAHA organization.
- Oversaw recruitment efforts for healthcare professionals, resulting in the hiring of highly skilled and compassionate staff members.
Veterinary Technician Supervisor
VCA Lancaster Animal Hospital
07.2013 - Current
- Supervised veterinary technicians, ensuring adherence to protocols and quality care standards.
- Coordinated daily operations, optimizing workflow and enhancing team efficiency.
- Mentored staff in technical skills and best practices for patient care.
- Developed training programs to improve staff competencies and knowledge retention.
- Implemented standard operating procedures, resulting in streamlined processes and consistency.
- Conducted performance evaluations, providing constructive feedback for professional growth.
- Acted as a resource for veterinary technicians seeking guidance on complex cases or challenging patient care situations.
- Assisted in complex surgical procedures as an integral part of the surgery team, contributing to successful operations and recoveries.
- Promoted a culture of continuous improvement by actively participating in continuing education opportunities relevant to the field of veterinary medicine.
- Mentored junior veterinary technicians in developing their skills, fostering a supportive learning environment within the team.
Emergency Credentialed Technician
Westford Veterinary Emergency & Referral Center
06.2014 - 06.2017
- Executed patient care tasks, including IV catheter placement, monitoring vitals, telemetry monitoring, fluid therapy, chest tube monitoring, and CPR. Diagnoatics( Radiology and bloodwork) and emergency surgical support
- Maintained cleanliness and organization of examination rooms and surgical areas
- Prepared surgical instruments and equipment for procedures, ensuring readiness and sterility.
- Triaged emergency admissions.
- Strong client communication and management of 10+ critical cases daily
Veterinary Technician
Associates Animal Hospital
06.2010 - 07.2013
- Assisted veterinarians during examinations and surgical procedures.
- Executed tasks involving IV catheter placement, surgical monitoring, venipuncture, and radiology.
- Maintained accurate medical records and updated patient files systematically.
- Monitored vital signs of animals pre- and post-operation for safety compliance.
- Educated pet owners on proper animal care and preventative health measures.
- Conducted routine laboratory tests, including blood work and urinalysis, ensuring accuracy.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
Education
Bachelor of Science - Veterinary Technology
Becker College
Worcester, MA06.2013
Skills
Staff Training & Development
Certification
Massachusetts CVT license,
BLS/ALS RECOVER CPR,
Fear Free certified,
VCA Anesthesia Certificate Program
Timeline
Area Technician Coordinator
VCA Animal Hospitals
12.2022 - Current
Assistant Hospital Manager
VCA Lancaster Animal Hospital
02.2016 - Current
Emergency Credentialed Technician
Westford Veterinary Emergency & Referral Center
06.2014 - 06.2017
Veterinary Technician Supervisor
VCA Lancaster Animal Hospital
07.2013 - Current
Veterinary Technician
Associates Animal Hospital
06.2010 - 07.2013
Bachelor of Science - Veterinary Technology
Becker College