Alicia Greene
Fort Worth,TX
Summary
Dynamic Production Team Leader at Reconext Grapevine with a proven track record in team motivation and process improvement. Successfully enhanced employee morale and consistently met production deadlines. Skilled in quality assurance and fostering effective communication, driving team performance to exceed goals while maintaining a clean and organized work environment.
Overview
19
19
years of professional experience
Work History
Production Team Leader
Reconext Grapevine
07.2022 - Current
- Mentored new employees, providing them with the necessary knowledge and guidance to become effective members of the production team.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Led a team of production workers to consistently meet deadlines and exceed performance goals.
- Improved employee morale by fostering a positive work environment through clear communication and supportive leadership.
- Maintained open lines of communication with upper management, reporting progress updates on key metrics regularly.
- Boosted efficiency by coordinating projects and assignments for 25 team members.
Product Receiving Associate
Ingram Micro Mobility
02.2020 - 03.2022
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
Senior Repair Technician
Teleplan Wireless
12.2014 - 03.2018
- Elevated customer trust by consistently adhering to ethical practices when presenting repair options or recommending replacement equipment.
- Exceeded customer expectations with prompt, accurate repairs that minimized downtime and extended equipment lifespan.
- Retained up-to-date technical knowledge through regular participation in industry conferences, workshops, and courses.
- Improved team productivity through continuous training, knowledge sharing, and process improvements.
Mobile Phone Repair Analyzer
Flextronics
06.2013 - 04.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Mobile Repair Technician
Touchstone Wireless
05.2006 - 08.2010
- Offered guidance to consumers on purchasing mobile phone accessories.
- Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.
- Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
- Streamlined parts ordering procedures, resulting in a more organized workflow and reduced downtime due to out-of-stock components.
Education
High School Diploma -
Dunbar Sr. High School
Fort Worth, TX06-1991
Skills
- Team motivation
- Production planning
- Process improvement
- Employee motivation
- Quality assurance
- Teamwork and coordination
- Positive attitude
- Teamwork and communication
- Strong work ethic
- Following instructions
- Parts assembly
- Production deadline management
Timeline
Production Team Leader
Reconext Grapevine
07.2022 - Current
Product Receiving Associate
Ingram Micro Mobility
02.2020 - 03.2022
Senior Repair Technician
Teleplan Wireless
12.2014 - 03.2018
Mobile Phone Repair Analyzer
Flextronics
06.2013 - 04.2014
Mobile Repair Technician
Touchstone Wireless
05.2006 - 08.2010
High School Diploma -
Dunbar Sr. High School
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