Alicia Griego
Albuquerque,NM
Summary
Detail-oriented administrative professional with strong problem-solving and communication skills. Experienced in managing confidential information and supporting efficient operations in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Administrative Assistant III-Absentee
Bernalillo County Bureau of Elections
Albuquerque, New Mexico
09.2025 - 12.2025
- Answered voter inquiries through phone bank, ensuring accurate information delivery.
- Successfully navigated multiple internal voting databases.
- Maintained confidentiality of voter information.
- Processed and mailed absentee ballot applications.
- Assisted with voting site set-up.
Emergency Rental Assistance Liaison
State of New Mexico
Albuquerque, New Mexico
04.2021 - 01.2025
- Answered constituent phone calls and made appropriate referrals.
- Reviewed emergency rental assistance applications, and gathered additional documents as necessary.
- Calculated recommended award amounts based on program criteria.
- Verified documents with state and county agencies for accuracy.
- Audited suspected fraudulent applications.
- Prepared certified letters to applicants and landlords.
COVID-19 Contact Tracer
State of New Mexico
Albuquerque, New Mexico
08.2020 - 04.2021
- Informed individuals of COVID-19 exposure through phone calls.
- Provided emotional support while maintaining professionalism.
- Educated individuals on quarantine protocols and testing options.
- Documented COVID-19 symptoms for trends.
Retail Sales Advisor
H&M Retail Store
Albuquerque, New Mexico
08.2017 - 08.2020
- Provided great customer service on the sales floor, in the fitting room, and at the cash register.
- Processed and organized shipments in a timely manner for restock on the sales floor.
- Trained new staff on store policies, procedures, and best practices.
Education
Nursing Assistant Certificate -
Central New Mexico Community College
Albuquerque, NM02-2021
High School Diploma -
Valley High School
Albuquerque, NM05-2016
Skills
- Problem solving
- Attention to detail
- Time management
- Teamwork
- Effective communication
- Proficient computer skills
- Calm under pressure
- Cooperative and positive attitude
Timeline
Administrative Assistant III-Absentee
Bernalillo County Bureau of Elections
09.2025 - 12.2025
Emergency Rental Assistance Liaison
State of New Mexico
04.2021 - 01.2025
COVID-19 Contact Tracer
State of New Mexico
08.2020 - 04.2021
Retail Sales Advisor
H&M Retail Store
08.2017 - 08.2020
Nursing Assistant Certificate -
Central New Mexico Community College
High School Diploma -
Valley High School