Alicia Gutierrez

Kenosha,WI

Overview

years of professional experience

IMS

Kenosha, WI

12.2009 - 12.2018

Expedited order fulfillment, using advanced organizational skills to prioritize high-priority shipments efficiently.
Maintained clean and organized workspaces, contributing to a safer and more efficient warehouse environment for all staff members involved in shipping operations.
Optimized storage space utilization by rearranging items according to size and frequency of use, leading to better accessibility for staff members.
Minimized shipment errors by carefully checking orders against packing slips before dispatching packages.
Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
Followed safe handling processes for different types of loads and materials.
Checked and rechecked orders before packaging and shipping items.
Used correct, safe processes for operating material handling forklifts, pallet jacks and hand trucks.
Checked orders with care and proactively handled issues impacting order accuracy or delivery deadlines.
Entered information into warehouse management system using handheld scanners and computer terminals.
Reached out to customers, carriers and other warehouse personnel to coordinate shipments and correct orders.
Ensured accurate documentation for all shipments, complying with company policies and regulatory requirements.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Stayed up to date on freight and shipping practices and regulations.

Ims

Kenosha, WI

12.2018 - Current

Maintained tidy, organized and safe work area to comply with cleanliness standards.
Unloaded pallets and deliveries and organized products in warehouse.
Double-checked cargo inventories and documentation for accuracy.
Properly labeled and stored goods in safe area to provide identification and avoid losses.
Utilized forklift to transport pallets of goods to and from warehouse.
Sustained a clean work environment by adhering to housekeeping standards when handling merchandise deliveries daily.
Communicated with vendor representatives to resolve damaged shipments and item shortages.
Provided training to new team members, ensuring quick integration into daily operations and adherence to company policies.
Increased accuracy in shipments received, verifying quantities against purchase orders and invoices.
Oversaw returns processing, ensuring accurate documentation and timely return of damaged or incorrect items to suppliers.
Maintained organization of the receiving area, creating clear pathways for efficient material handling and storage.

Ims

12.2018 - Current

IMS

12.2009 - 12.2018