ALICIA HADNOT
Houston,TX
Summary
Looking for an opportunity to work as a Customer Service Representative at your Company where I can apply my expertise in resolving customer issues quickly and effectively.
Overview
14
14
years of professional experience
Work History
Security Officer
prevail security
houston
02.2024 - 03.2025
- Managed access control by verifying credentials of visitors and employees.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Confirmed visitor identification prior to granting entry into the building.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Resolved customer inquiries using company systems and policies effectively.
Security Guard
Metro one loss prevent
Houston, TX
10.2021 - 05.2023
- Ollow established recipes to prepare menu items
- Serve customers in a fast, efficient and friendly manner
- Follow guidelines to ensure correct serving temperatures and adequate portion control
- Provide customers with information regarding food ingredients, availability and pricing
- Escalate customer concerns and complaints to management
- Assist customers with paying for products
Security Guard
Allied Universal Security services
Houston, TX
02.2022 - 03.2023
- Follow established recipes to prepare menu items
- Serve customers in a fast, efficient and friendly manner
- Follow guidelines to ensure correct serving temperatures and adequate portion control
- Provide customers with information regarding food ingredients, availability and pricing
- Escalate customer concerns and complaints to management
- Assist customers with paying for products
Food Preparation and Serving Related Workers
All Nrg
Houston, TX
09.2021 - 01.2023
- Follow established recipes to prepare menu items
- Serve customers in a fast, efficient and friendly manner
- Follow guidelines to ensure correct serving temperatures and adequate portion control
- Provide customers with information regarding food ingredients, availability and pricing
- Escalate customer concerns and complaints to management
- Assist customers with paying for products
Security Guard
Black Strom Security quard
Houston, TX
02.2022 - 10.2022
- Ollow established recipes to prepare menu items
- Serve customers in a fast, efficient and friendly manner
- Follow guidelines to ensure correct serving temperatures and adequate portion control
- Provide customers with information regarding food ingredients, availability and pricing
- Escalate customer concerns and complaints to management
- Assist customers with paying for products
Caregiver
Texas Quality one medical services
Houston, TX
03.2021 - 02.2022
- Assisting with personal care, which may include bathroom functions, bathing, grooming, dressing, and eating.
- Following a prescribed healthcare plan, which may include assisting with exercise and administering medication.
- Ensuring the client's home is organized according to their needs and that safety measures are in place. You may also be expected to assist with some light housework.
- Providing emotional support and encouragement to perform necessary tasks.
- Providing mobility assistance may be required, for example helping the client in and out of bed, a chair, or a wheelchair.
- Transporting or escorting the client to medical and other appointments.
- Monitoring and reporting changes in health, behavior, and needs.
Provider
Texas Home Health
Beaumont, TX
06.2011 - 01.2012
- Administered bedside or personal care, such as ambulation or personal hygiene assistance.
- Prepared and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
- Performed housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands. Care d or individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
- Performed healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
- Planned, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
- Transported clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
- Instruct or advise clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care.
- Participated in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
- Trained family members to provide bedside care.
Education
High School Diploma -
Gary Job Corp
Skills
- Persuasive Speaking Skills
- Empathy
- Adaptability
- Ability to Use Positive Language
- Clear Communication Skills
- Self-Control
- Taking Responsibility
Timeline
Security Officer
prevail security
02.2024 - 03.2025
Security Guard
Allied Universal Security services
02.2022 - 03.2023
Security Guard
Black Strom Security quard
02.2022 - 10.2022
Security Guard
Metro one loss prevent
10.2021 - 05.2023
Food Preparation and Serving Related Workers
All Nrg
09.2021 - 01.2023
Caregiver
Texas Quality one medical services
03.2021 - 02.2022
Provider
Texas Home Health
06.2011 - 01.2012
High School Diploma -
Gary Job Corp