Alicia Hall
Atlanta,GA
Summary
Hardworking employee enthusiastic about learning sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Sales Representative
Contracted
05.2013 - 05.2014
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and implemented sales strategies to increase profits.
- Expanded customer base through cold calling, networking, and relationship building.
Counter Manager
NARS Cosmetics
07.2014 - 01.2018
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Achieved sales goals through effective communication and demonstration of products.
- Managed inventory to ensure adequate stock levels and timely replenishment.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Implemented visual merchandising strategies to attract customers and promote featured products.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Performed all stock keeping processes and assisted in replenishing all items as per company policy.
Schedule Coordinator
Private Dental Company
03.2019 - 04.2021
- Improved scheduling efficiency by implementing a new time management system.
- Reduced employee overtime hours by optimizing shift schedules and workload distribution.
- Enhanced customer satisfaction with timely coordination of appointments and service requests.
- Streamlined internal communication, ensuring accurate and up-to-date schedule information for all team members.
- Managed last-minute schedule changes with minimal disruption to daily operations or customer service levels.
CNA
Staffing Agency
02.2021 - Current
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
Certified Nursing Assistant
One Breath CNA
Athens,GA02.2021
Skills
- Paperwork Processing
- Product Demonstrations
- Strategy Development
- Business Acumen
- Sales Strategies
- Business Development
- Demonstrating Products
Timeline
CNA
Staffing Agency
02.2021 - Current
Schedule Coordinator
Private Dental Company
03.2019 - 04.2021
Counter Manager
NARS Cosmetics
07.2014 - 01.2018
Sales Representative
Contracted
05.2013 - 05.2014
Certified Nursing Assistant
One Breath CNA