Summary
Overview
Work History
Education
Skills
Timeline
Generic
Alicia Hancock

Alicia Hancock

Warrensburg,MO

Summary

Dedicated professional with experience in housekeeping and food service. Known for strong communication and organizational skills, contributing to high standards of cleanliness and customer satisfaction. Aiming to leverage expertise to create a welcoming environment for residents and guests.

Overview

3
3
years of professional experience

Work History

Housekeeper

Johnson County Care Center
Warrensburg, Missouri
01.2024 - 09.2025
  • Maintained cleanliness in resident rooms and common areas to enhance resident comfort.
  • Managed inventory and restocked cleaning supplies to ensure readiness for daily tasks.
  • Adhered to infection control protocols for maintaining a safe environment.
  • Coordinated with team members to adhere to cleaning schedules and meet resident needs.
  • Provided exceptional service to residents while respecting their privacy.
  • Assisted with laundry tasks by washing, drying, and folding linens.
  • Reported maintenance issues to ensure timely resolutions.

Sandwich Artist

Subway
Collins, Missouri
02.2023 - 01.2024
  • Assembled customized sandwiches based on customer specifications to enhance dining experience.
  • Prepared fresh ingredients for sandwiches and salads daily, ensuring quality standards.
  • Engaged with customers to ensure satisfaction, providing recommendations tailored to preferences.
  • Maintained cleanliness and organization of workstations and dining areas, ensuring a safe and welcoming environment.
  • Collaborated with team members during peak hours to streamline service and enhance customer experience.
  • Operated cash register, accurately processing customer transactions and managing payments to enhance service speed.
  • Assisted in inventory management by restocking supplies to minimize shortages.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
06-2008

Skills

  • Cleaning procedures
  • Sanitation practices
  • Infection control
  • Room maintenance
  • Safety protocols
  • Inventory management
  • Customer service
  • Laundry operations
  • Time management

Timeline

Housekeeper

Johnson County Care Center
01.2024 - 09.2025

Sandwich Artist

Subway
02.2023 - 01.2024

High School Diploma -

Penn Foster Career School
Alicia Hancock