Alicia Harrison
Blackwood,USA
Summary
Detail-oriented Medical Billing Specialist with expertise in processing claims and reducing denials. Experience in pharmacy operations ensure accuracy in medication management and customer satisfaction. Strong analytical and organizational skills contribute to efficient workflows.
www.linkedin.com/in/aliciacrismond
Overview
7
7
years of professional experience
Work History
Medical Billing Specialist
Synergy Orthopedics
NJ, USA
09.2025 - 07.2026
- Processed medical claims efficiently using specialized billing software and systems.
- Maintained accurate data entry with attention to detail, ensuring smooth insurance processing.
- Identified and resolved billing discrepancies, reducing risk of claim denial.
- Excellent knowledge of medical and coding terminology.
Pharmacy Technician
CVS
NJ, USA
09.2024 - 09.2025
- Processed prescriptions accurately and efficiently for diverse patient needs.
- Entered customer script data accurately, ensuring medications processed through insurance with precision.
- Managed inventory levels and ensured proper storage of medications to maintain compliance and safety standards.
- Excellent knowledge of medical terminology.
- Collaborated effectively in team setting, contributing to open-minded discussions and teamwork.
Tutor
Huntington Learning Center
NJ, USA
03.2024 - 11.2024
- Guided students in expanding knowledge and advancing skills.
- Maintained students' attention and focus on tasks to enhance learning.
- Motivated students to pursue further educational opportunities for personal growth.
Pharmacy Technician
Rite Aid Pharmacy
NJ, USA
12.2022 - 08.2024
- Organized and managed medication input and output processes to ensure accuracy and efficiency.
- Communicated health information clearly to enhance patient understanding and health literacy.
- Streamlined daily tasks and maintained focus to achieve day's goals and maintenance needs.
Call Center Representative
TD Bank
NJ, USA
09.2022 - 11.2022
- Managed high call volumes effectively while systematically organizing information.
- Applied empathy in customer interactions to improve service quality.
- Created innovative solutions while managing remote service operations independently.
Floor Worker
Dunkin Donuts
Providence, USA
08.2021 - 05.2022
- Streamlined workflow to ensure timely service in fast-paced environment.
- Achieved high customer satisfaction through consistent service quality.
- Identified and addressed needs of over 4,000 guests daily in to-go setting.
Barista
Starbucks
RI, USA
12.2019 - 08.2021
- Assessed needs of over 2,000 guests daily in a to-go service environment.
- Prioritized duties to enhance efficiency in short-order food execution.
- Rotated through various positions during shifts to maintain operational support.
Education
Highland Regional High School -
Highland Regional High School
Blackwood, NJBA - Applied Nutrition and Dietetics
Johnson and Wales University
Providence, RISkills
- Medical coding
- Billing software
- Medical terminology
- Insurance verification
- Billing compliance
- Software applications proficiency
- Excel
- Working with Ai
- Attention to detail
- Time management
Summary Qualifications
- Strong analytical, organization, time management, leadership, and decision-making skills
- Proficient in Microsoft Word, Microsoft Excel, and PowerPoint.
- Fluent in English and excellent communication skills.
- Certifications: CPR and Pharmacy Technician's License
Timeline
Medical Billing Specialist
Synergy Orthopedics
09.2025 - 07.2026
Pharmacy Technician
CVS
09.2024 - 09.2025
Tutor
Huntington Learning Center
03.2024 - 11.2024
Pharmacy Technician
Rite Aid Pharmacy
12.2022 - 08.2024
Call Center Representative
TD Bank
09.2022 - 11.2022
Floor Worker
Dunkin Donuts
08.2021 - 05.2022
Barista
Starbucks
12.2019 - 08.2021
Highland Regional High School -
Highland Regional High School
BA - Applied Nutrition and Dietetics
Johnson and Wales University