Alicia Hendricks
Accounts Payable Specialist
Franklin,TN
Summary
Detailed-oriented, efficient, and organized professional with extensive experience in accounting systems. Possess strong analytical and problem-solving skills, with the ability to make well thought out decisions. Excellent written and verbal communication skills. Highly trustworthy, discreet, and ethical. Resourceful in the completion of projects, effective at multi-tasking. systematic, flexible, tolerant, organized and goal-directed. Vigilant Accounts Payable Clerk with 7 years of experience working with broad array of accounts. Committed to on-time payments, maintaining detailed records and vendor management, proven resourcefulness and reliability.
Overview
27
27
years of professional experience
Work History
Accounts Payable Representative
Talos Engineered Products
09.2020 - 10.2023
- Processing high volume invoices daily
- Review vendor statements
- Answer vendor inquiries and resolve issues
- Process check runs
- PO reconstructions for research
- Help with special projects.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
Administrative Assistant/Receptionist
Hawk Converting
12.2017 - 07.2020
- Enter fulfillment orders and PO's
- Data entry, database transactions, filing, timesheets, reporting, etc
- Greet and sign in visitors
- Answer phone for general inquiries and transfer to correct department
- Backup for other admin positions during vacations, illnesses, other absences
- Backup for bookkeeping – enter AP/AR invoices, receive payments, pay invoices
- Backup for customer service – enter sheeting jobs and answer customer questions
- Help with special projects
- Back-up for other administrative duties if needed.
ARS II Patient Accounting
Vanderbilt University Medical Center
08.2017 - 12.2017
- Uploading proper account information from research grant money that comes from the state
- Filling out forms and scanning documents
- Keying in proper information and entering charges into the proper accounts
- Send corrected claims to billing department.
ED Patient Access Associate
Williamson Medical Center
07.2015 - 08.2017
- Greet patients/visitors promptly, courteously by using the reception function in Meditech to identify the correct patient in the master patient index
- Interviews patients to obtain and enter accurate demographics and insurance information in a timely manner
- Answer incoming calls professionally using scripting for all calls to the PBX and transfer to proper destination requested
- Page all announcements/codes professionally and clearly using scripting each time
- Answer incoming calls professionally using scripting for all calls to the PBX and transfer to proper destination requested.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
Property Manager
Oxford Square Apartments
09.2013 - 05.2016
- Leasing, File Management, and Bookkeeping
- Verbally communicate with tenants and applicants
- Inspections and Property Management
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Personal Care Attendant
CareAll Private
12.2011 - 08.2013
- Prepare meals, light housekeeping
- Provided safe mobility support to help patients move around personal and public spaces.
- Verbally communicate with patients
- Assisted clients with daily living needs to maintain self-esteem, safety and general wellness.
Accounts Receivable Representative
SpecialtyCare
07.2010 - 02.2011
- Evaluated and accurately processed charges submitted by our clinical staff on a daily basis, generated invoices and credit memos as appropriate, contact customers via telephone, e-mail and/or mail to resolve past due balances
- Provided detailed documentation of collection efforts on a monthly basis and as requested.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Cash Applications Specialist
Renal Advantage Inc
08.2006 - 03.2010
- Posted provider and customer payments by recording cash, checks, wires, EFTs and ACHs, and verified validity of account discrepancies by obtaining and investigating information from the center directors
- Resolved valid or authorized deductions by entering adjusting entries; resolves invalid or un-authorized deductions by following pending deductions procedures
- Summarized receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing reports.
Customer Service Representative / General
Randstad Staffing Agency, Motors
06.2006 - 08.2006
- Acted as a liaison between the customer and the dealership to remedy concerns with their vehicle
- Updated customer profile with information relating to the vehicle and ensuring a resolution
- Worked closely with my team members to resolve issues with customers and able to adhere to strict deadlines and working under extreme pressure and maintaining a central point of contact from all departments within the office, dealerships, and OnStar
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Medical Records
Network Healthcare
10.2005 - 03.2006
- Maintained patient records by updating medical, treatment & physician orders per patient and nursing home center
- Worked closely with the nursing home centers with contacts having information sent to them upon request and able to adhere to strict deadlines and working under extreme pressure, monthly duties also including sending printed Medical Administration Records, Treatment Sheets & Physician Orders to the nursing home centers
- Maintained a central point of contact from all departments within the office and nursing centers using multi-line phone system, fax, & inter-office mail
Medical Bill Processor
Concentra Integrated Services
08.2003 - 09.2005
- In-depth knowledge of the basic insurance policies and procedures
- Claim-reporting involved repairing bills with vital information to be prepared for processing to be returned to the provider
- Efficiently handled customers and providers with quick responses to their queries
- Received and reviewed incoming documents and materials.
Mailroom Associate
Travelers Property Casualty
07.2001 - 08.2003
- Handled incoming mail and distributed inter-building correspondence which required strong organizational skills to ensure proper mail time delivery including opening, sorting and filing mail
- Requirements included delivering mail, ordering supplies as well as manual check log in and assisting claim adjusters when needed
- Maintained a central point of contact from all departments within the office, using a multi-line phone system, e-mail and e-fax, handled various types of clerical responsibilities and highly confidential tasks with efficiency.
Shift Supervisor/Pharmaceutical Technician
CVS/Pharmacy
01.1997 - 01.2001
- Responsible for handling sales, cash and cash related transactions, issue receipts, and many more
- Trained new hires in work tasks and supervised their activities, filling prescriptions and explanation of medication for customers
- Performed other clerical duties including answering telephone calls, checking and answering mail, meeting and welcoming visitors and helped in other clerical duties as needed.
- Helped store management meet standards of service and quality in daily operations.
Education
Pharmacy Technician Program -
Columbia State Community College
CNA Training Program - undefined
NHC
Lewisburg, TNCosmetology Degree - undefined
Fayetteville Beauty School
Fayetteville, TNHigh School Diploma -
Forrest High School
Chapel Hill, TNSkills
- Financial Transactions
- Effective Project Completion
- Month-End Documentation
- Employee Timesheet Processing
Computer and Equipment Skills:
Microsoft Word, Excel, Power Point, Outlook Express, Microsoft Windows XP and Microsoft Office XP Professional, Vista, Meditech, Fax, Copier, Insurance verification system, FormsFast, Multiple alarm systems, Education system, Label and armband printers, PBX console, security radio, hand-held communication equipment, monitoring alarms and paging equipment
Specialty Skills:
- Special Projects
- Accounts Payable and Accounts Receivable
- Vendor Account Monitoring
- Vendor Invoice Processing
- Entry Recording
- Finance
Timeline
Accounts Payable Representative
Talos Engineered Products
09.2020 - 10.2023
Administrative Assistant/Receptionist
Hawk Converting
12.2017 - 07.2020
ARS II Patient Accounting
Vanderbilt University Medical Center
08.2017 - 12.2017
ED Patient Access Associate
Williamson Medical Center
07.2015 - 08.2017
Property Manager
Oxford Square Apartments
09.2013 - 05.2016
Personal Care Attendant
CareAll Private
12.2011 - 08.2013
Accounts Receivable Representative
SpecialtyCare
07.2010 - 02.2011
Cash Applications Specialist
Renal Advantage Inc
08.2006 - 03.2010
Customer Service Representative / General
Randstad Staffing Agency, Motors
06.2006 - 08.2006
Medical Records
Network Healthcare
10.2005 - 03.2006
Medical Bill Processor
Concentra Integrated Services
08.2003 - 09.2005
Mailroom Associate
Travelers Property Casualty
07.2001 - 08.2003
Shift Supervisor/Pharmaceutical Technician
CVS/Pharmacy
01.1997 - 01.2001
Pharmacy Technician Program -
Columbia State Community College
CNA Training Program - undefined
NHC
Cosmetology Degree - undefined
Fayetteville Beauty School
High School Diploma -
Forrest High School
Similar Profiles
Anthony McRaeAnthony McRae
Technician at Talos Engineered ProductsTechnician at Talos Engineered Products
Randy SparkmanRandy Sparkman
Warehouse Manager at Talos Engineering ProductsWarehouse Manager at Talos Engineering Products
Samuel TanakaSamuel Tanaka
Structured Workplace Learning at Eureka Engineered ProductsStructured Workplace Learning at Eureka Engineered Products
Jordan SchalkJordan Schalk
Circulating Nurse, Operating Room at HCA (Centennial)Circulating Nurse, Operating Room at HCA (Centennial)
Matthew LesleyMatthew Lesley
Project Manager at The Kingston GroupProject Manager at The Kingston Group