ALICIA HERNANDEZ
Summary
Highly driven recent healthcare administrative school graduate seeking a full-time position in healthcare administration where I can lend my knowledge of leadership and key healthcare objectives to help your organization improve effectiveness, efficiency and efficacy.
Overview
5
5
years of professional experience
Work History
Receptionist
The Clean Biz llc.
03.2022 - 05.2024
- Apply outstanding customer service skills by taking phone calls, scheduling, and communicating
- Ensure quality service to resident/business occupants
- Collaborate effectively with staff to ensure their wellbeing and to ensure quality is priority for clients
Certified Medical Assistant
Western Nephrology
02.2019 - 12.2019
- Work interactively and enter patient information into the EMR
- Perform various task such as room patients, review medical history, take vital signs, and chart preparation
- Communicating/scheduling patients through the phone informing them of test results and reviewing complaints
- Process medical record requests and refill prescriptions
- Work interactively with multiple doctors and physician assistants
Education
Bachelor of Science (BS) - Healthcare Administration
Regis University
Denver, CO05.2024
Diploma of Allied Health - Medical Assisting
IBMC College
Longmont, CO12.2019
Skills
- Team Collaboration
- Healthcare compliance
- Quality Improvement
- Staff Supervision
- Records Maintenance
- Decision-Making
- Critical Thinking
- Schedule Management
- Medical Terminology
- Electronic Health Records
- Customer Service
- Maintaining confidentiality
Timeline
Receptionist
The Clean Biz llc.
03.2022 - 05.2024
Certified Medical Assistant
Western Nephrology
02.2019 - 12.2019
Bachelor of Science (BS) - Healthcare Administration
Regis University
Diploma of Allied Health - Medical Assisting
IBMC College
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