Alicia Herrera
Los Angeles,California
Summary
Looking to obtain a full-time or part-time position which would challenge me in my professional skills that I have to offer. Skills Summary Customer service Payroll CPR Management of others from Union Good organizational skills Marketing New Product Keeping inventory Cashier / Cash handling Computer and Internet literate, good typing skills Coordinated Caterings / Special Events Supervised, trained and evaluated new employees. Scheduling staff
Overview
22
22
years of professional experience
Work History
Bus Operator
Los Angeles County Metropolitan Transportation Authority
02.2013 - Current
- Operate Metro bus around Los Angeles county in a safely manner
- Effective communication
- Safety for passengers and bus operations
- Customer care and satisfaction
- Daily Bus logs and reports.
Sales Support Associate
JCPENNY
11.2010 - 11.2012
- Assist customer in finding the right jewelry for their loved ones
- Customer service, cashier, cash handling, shipping and receiving, sales, repairs, customer care, effective phone communication, supervised front-end, problem solving and training for new hires.
Dental Assistant {Student/Internship}
ROGER FIELDMAN D.D.S
05.2010 - 06.2010
- Promptly follow all instructions from the dentist dealing with patient comfort
- Developing and processing dental x-rays, maintaining x-ray machinery
- Performing required treatment procedures using four-handed assisting technique and keeping dental equipment in good and clean condition at all times
- Prepare dental materials like cements, amalgam, composite, impression materials, etc
- Prepared treatment room for next incoming patient
- Restoration and impression materials are prepared.
Assistant Manager / Head Cashier
20TH CENTURY FOX
01.2007 - 08.2009
- Supervised, trained, evaluated and held weekly meeting front of house staff
- Daily menu and price changes on POS
- Catering / special events sales and marketing
- Weekly payroll and bank deposits
- Monthly inventory for two locations
- Maintain health food regulation for two café locations
- Monitored the Cafés cash flow from cashiers sales and catering sales.
Head Cashier
SUPERIOR SUPER WAREHOUSE
05.2002 - 01.2005
- Opening or closing store location that depended on shift worked
- Supervised, trained, evaluated work performance of cashiers and all front-end workers
- Monitored the cash flow of the registers
- Created and maintained work schedules.
Education
Business Management -
LOS ANGELES TRADE TECHNICAL COLLEGE – LOS ANGELES, CA
Insurance Billing -
East los angeles occupational center - los angeles, ca
08.2010
Dental Assistant -
East los angeles occupational center - los angeles, ca
06.2010
High School- Basic -
THOMAS JEFFERSON HIGH SCHOOL – LOS ANGELES, CA
06.2002
Skills
- Basic Repairs
- GPS Mapping
- Accurate Recordkeeping
- Traffic Law Adherence
- Incident Reporting
- Customer Relations Skills
- Vehicle Maintenance
- Route Planning
- Mobility Assistance
- Effective Communication Skills
- Customer Service
- Schedule Management
Timeline
Bus Operator
Los Angeles County Metropolitan Transportation Authority
02.2013 - Current
Sales Support Associate
JCPENNY
11.2010 - 11.2012
Dental Assistant {Student/Internship}
ROGER FIELDMAN D.D.S
05.2010 - 06.2010
Assistant Manager / Head Cashier
20TH CENTURY FOX
01.2007 - 08.2009
Head Cashier
SUPERIOR SUPER WAREHOUSE
05.2002 - 01.2005
Business Management -
LOS ANGELES TRADE TECHNICAL COLLEGE – LOS ANGELES, CA
Insurance Billing -
East los angeles occupational center - los angeles, ca
Dental Assistant -
East los angeles occupational center - los angeles, ca
High School- Basic -
THOMAS JEFFERSON HIGH SCHOOL – LOS ANGELES, CA
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