Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Alicia Hrytzay

Marathon,FL
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Alicia Hrytzay

Summary

Customer-focused retail professional with a passion for delivering exceptional service. Born and raised in Marathon, Fl I have a cultivated a profound understanding and appreciation for the unique lifestyle and beauty our paradise has to offer. Raising my family in paradise has been a true blessing. I am actively involved in the community and in all my kids sports and activates. I am a Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. I use independent decision-making skills and sound judgment to positively impact company success. Skilled in solving complicated issues and making proactive operational changes.

Overview

22
years of professional experience

Work History

Andy & Dave's Garage, Inc.

Shop Manager
01.2016 - 08.2023

Job overview

  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained safe working environment by enforcing adherence to safety and security protocols.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Supervised and managed shop operations and tasks.
  • Processed insurance paperwork and prepared estimates to negotiate insurance settlements.
  • Prepared work orders by describing repair and replacement services required, obtaining approval signatures and entering orders into work management system.
  • Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations.
  • Stocked shop with equipment, parts and other resources to promote timely service.
  • Kept orderly and accurate accounting records by monitoring sales documentation.

CVS Pharmacy, Retail

Store Manager
02.2007 - 09.2015

Job overview

  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Publix Super Markets Inc

Deli Department Manager
02.2002 - 01.2007

Job overview

  • Purchased products for deli department according to store product guidelines.
  • Delivered front-end support to staff during rush periods.
  • Contributed to schedule creation and set daily priorities for supervisory staff.
  • Developed and implemented standard and special menu items and deli selections.
  • Developed and implemented systems to maintained accurate records of product costs, production and losses.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Observed quality assurance standards to optimize freshness of deli products.
  • Inventoried food products and associated materials on weekly basis.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Developed special promotions to increase revenues.
  • Motivated staff to perform at peak efficiency and quality.

Education

Home School
Marathon, FL

GED
2002

Skills

  • POS Systems
  • Customer Service
  • Critical Thinking
  • Constructive Feedback
  • Maintaining Clean Work Areas
  • Workflow Schedules
  • Customer Loyalty
  • Manage Operations
  • Desktops, Laptops and Mobile Devices
  • Invoicing
  • Effective Working Relationships
  • Staff Recruitment
  • Store Displays
  • Profit and Loss Management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Shop Manager

Andy & Dave's Garage, Inc.
01.2016 - 08.2023

Store Manager

CVS Pharmacy, Retail
02.2007 - 09.2015

Deli Department Manager

Publix Super Markets Inc
02.2002 - 01.2007

Home School

GED
Alicia Hrytzay