Alicia J. Gove
LaPorte
Summary
Experienced Human Resources professional with a strong background in payroll, benefits administration, employee relations, and compliance. Successfully managed end-to-end HR functions for large teams, including payroll processing, talent acquisition, and policy development. Recognized for exceptional organizational and leadership skills, prioritizing employee engagement and fostering a positive workplace culture while ensuring efficient HR operations. Proficient in maintaining compliance with employment laws, handling confidential employee data discreetly, and contributing to the development of HR strategies aligned with organizational goals. Demonstrated ability to build effective teams, resolve conflicts, and lead HR initiatives with professionalism and accuracy.
Overview
20
20
years of professional experience
Work History
HR and Administration Manager
RUS Industrial, LLC
06.2021 - Current
- Lead all aspects of Human Resources operations for over500 employees, including talent acquisition, employee relations, and HR policy implementation
- Spearhead the end-to-end payroll processing function, ensuring compliance with federal, state, and local tax regulations while maintaining accurate records for payroll adjustments and terminations
- Oversee the implementation and maintenance of payroll and HRIS systems, managing upgrades and system enhancements for improved efficiency and accuracy
- Administer comprehensive employee benefits programs (medical, dental, vision,401K, life insurance, disability), guiding employees through benefits enrollment and changes
- Manage HR operations including performance management, safety training, drug screening, background checks, and disciplinary actions
- Develop and enforce HR policies and procedures to ensure compliance with employment laws, regulations, and company values
- Handle employee relations issues, providing guidance on conflict resolution, disciplinary actions, and terminations
- Manage new hire onboarding, ensuring smooth integration into the company and overseeing documentation compliance (I-9, E-Verify, WOTC)
- Administer COBRA notifications and partner with third-party administrators for benefits changes and terminations
- Provide HR support for payroll tax compliance, multi-state tax filings, and year-end reporting
- Lead HR staff training and development, promoting high levels of performance and accountability within the HR team
Billing Supervisor
Universal Plant Services
06.2014 - 06.2021
- Managed a team responsible for overseeing administrative functions across three divisions, ensuring timely payroll, invoicing, billing accuracy, and effective accounts receivable management
- Worked closely with HR to address payroll discrepancies, timesheet approvals, and union/non-union employee classifications
- Collaborated with HR team members to ensure employee compliance with safety protocols and training
- Assisted HR with onboarding and new hire documentation, including E-Verify, benefits enrollment, and I-9 verification
- Ensured accurate preparation and filing of required tax documents and maintained payroll and benefits records for all employees
Payroll Specialist
Universal Plant Services
06.2012 - 06.2014
- Administered all aspects of payroll, including employee record maintenance, payroll adjustments, and processing union and non-union hourly payrolls
- Provided HR support with the implementation of new hire benefits packages and ongoing benefits administration
- Facilitated compliance with federal and state regulations, processing garnishments, wage attachments, and child support payments
- Ensured all payroll-related activities aligned with company policies and labor agreements, managing union craft templates and wage structures
- Assisted HR with unemployment claims, employment verifications, and responding to inquiries related to wages and benefits
Payroll Specialist/HR Assistant
Empire Truck Lines
10.2004 - 06.2012
- Collaborated directly with the HR Director to manage all HR functions for the company, including processing new hire paperwork, conducting onboarding, and maintaining employee records
- Solely handled payroll processing for semi-monthly, weekly, and company drivers, ensuring timely and accurate payments for both union and non-union employees
- Administered employee benefits, including new hire enrollment, eligibility tracking, ongoing benefits administration, and resolving employee inquiries regarding benefits
- Ensured compliance with federal and state regulations by managing garnishments, wage attachments, child support payments, and maintaining accurate payroll records
- Supervised the front desk rotation, overseeing daily operations and providing direct support to employees with payroll, benefits, and HR-related inquiries
- Coordinated with the HR Director to process and track leave requests, ensuring proper documentation and adherence to company policies
- Assisted with the preparation and filing of payroll taxes, maintaining accuracy in all payroll tax filings and records
- Managed payroll adjustments and ensured compliance with labor agreements, company policies, and state/federal regulations
- Provided HR support with unemployment claims, employment verifications, and responding to employee inquiries related to wages, benefits, and company policies
Education
Bachelor of Business Administration Degree - BBA
University of Arizona Global Campus
04.2025
Associate of Applied Science Degree - undefined
San Jacinto College
Pasadena, TX01.2001
Skills
- Talent Acquisition & Onboarding, Training and Development
- Employee Relations & Conflict Resolution
- HR Policies & Procedures Development
- Labor Law Compliance
- HRIS Systems Management (Greenshades, Microsoft Dynamics, Viewpoint)
- Confidentiality & Data Privacy Management
- Excellent Communication & Interpersonal Skills
- Problem-Solving & Analytical Skills
- Team Leadership & Staff Development
- Organizational culture
- Payroll management
- Records management
- Compensation and benefits management
- Corporate relationships
- Payroll tax filings and Quarterly/Year-end procedures
Timeline
HR and Administration Manager
RUS Industrial, LLC
06.2021 - Current
Billing Supervisor
Universal Plant Services
06.2014 - 06.2021
Payroll Specialist
Universal Plant Services
06.2012 - 06.2014
Payroll Specialist/HR Assistant
Empire Truck Lines
10.2004 - 06.2012
Associate of Applied Science Degree - undefined
San Jacinto College
Bachelor of Business Administration Degree - BBA
University of Arizona Global Campus
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