Alicia Johnson
Savannah,Georgia
Summary
Experienced Class A License Driver with a successful track record in transportation and healthcare administration. Known for optimizing operational efficiency and ensuring customer satisfaction. Skilled in medical coding and billing, utilizing healthcare software like Excel and Microsoft Outlook. Recognized for exceptional communication abilities and meticulous attention to detail, consistently meeting high standards in service delivery and documentation.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Concrete Delivery Professional
Thomas Concrete of GA
03.2024 - 10.2024
- Pre-trip my assigned vehicle
- Drive under plant to get loaded
- Fill my water tank
- Adjust concrete according to what slump the customer needs
- Drive to customer's destination
- Once I have arrived, I make sure that I will pour concrete out for the correct customer
- Once job is completed, document time of completion, obtain customer's signature in agreement that the job was completed to the customer's satisfaction, and give customer a copy of the receipt
- Proceed to the designated concrete wash out pit then wash out all excess concrete from the chutes, hopper, and exits
Mixer operator
Phillips Paving Company
06.2022 - 03.2024
- Efficiently delivered concrete, optimizing routes for reduced fuel use and faster delivery
- Inspected mixtures to strict standards, ensuring quality and accurate documentation
- Coordinated with teams, adapting to site needs and enhancing client communication
Driver
GATEWAY BEHAVIORAL HEALTH SERVICES
08.2014 - 10.2016
- Pick up and drop off clients for a variety of group sessions and appointments
- CPR and First Aid Certificate
- Defensive Driving Certificate
Office Assistant
We Care Transportation LLC
05.2012 - 04.2014
- Bill clients insurance using RHIA, RHIT, and CCS/CCS-P software
- Dispatch different destinations to drivers for client pick up
- Accept, deny, and/or verify patient insurance
- Manage insurance billing using specialized software, coordinate client transportation, and verify patient insurance for efficient service delivery
Education
Truck driving school -
Savannah Technical College
Savannah, GA04.2022
Medical Coder - Insurance Data
Savannah Technical College
Savannah, GA05.2019
Medical Office Administration -
Savannah Technical College
Savannah, GA12.2018
Skills
- Medical Coding
- Microsoft Office
- Medical Terminology
- Microsoft Word
- Microsoft Outlook
- Reception
- Medical Billing
- Front Desk
- Office Management
- Communication skills
- Medical Receptionist
- Schedule Appointments
- EMR Systems
- Customer-Centric Phone Handling
- Powerpoint
- Excel
- Orthodontic Insurance
- Laboratory Experience
- Hospital Experience
- Customer Service
- Medical Office Experience
- Insurance Verification
- Medical Scheduling
- CPT Coding
- ICD-10
- Adult Education
- Medical Records
- Patient Care
- Anatomy Knowledge
- HIPAA
- ICD Coding
- Eaglesoft
- Data Entry
- Healthcare
- Cerner
- Office Administration Expertise
- Experience Administering Injections
- Infection Control
- Training
- Analysis Skills
- Clerical Experience
- Transcription
- Computer skills
- QuickBooks
- CDL training
Certification
- Commercial Driver's License, A, GA, P (Passenger vehicles), 01/01/30
- Certified Medical Coder/Biller
- Medical Office Administration
- AHA certification, 09/01/19, 09/30/21
- BLS certification
Timeline
Concrete Delivery Professional
Thomas Concrete of GA
03.2024 - 10.2024
Mixer operator
Phillips Paving Company
06.2022 - 03.2024
Driver
GATEWAY BEHAVIORAL HEALTH SERVICES
08.2014 - 10.2016
Office Assistant
We Care Transportation LLC
05.2012 - 04.2014
Truck driving school -
Savannah Technical College
Medical Coder - Insurance Data
Savannah Technical College
Medical Office Administration -
Savannah Technical College