Alicia Judd
Benton City,WA
Summary
Diligent Administrative Scheduler with solid background in efficiently managing schedules and coordinating administrative tasks. Proven ability to streamline processes and support team productivity through effective time management and organizational skills. Demonstrated proficiency in multitasking and problem-solving to ensure smooth daily operations.
Overview
3
3
years of professional experience
Work History
Seasonal Bakery Wrapper
Costco
10.2024 - Current
- Increased sales through attractive product displays that showcased the variety of baked goods available.
- Enhanced customer satisfaction by consistently producing well-presented bakery items.
- Assembled boxes, cartons and containers to package items.
- Ensured freshness and quality by closely following expiration dates and rotating stock accordingly.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
Dental Administrative Scheduler
West Richland Family Dental
03.2023 - 10.2024
- Greeted and serve incoming guests to answer questions, make reservations and complete appointment check-ins.
- Coordinated smooth patient flow by quickly processing paperwork and changes.
- Assisted staff with coordinating and managing daily appointment schedules.
- Answered telephones and greeted patients to assist, answer questions, and direct them.
Front Desk Sales Associate
Massage Envy Spa
04.2022 - 03.2023
- Maintained immaculate appearance at reception desk and surrounding areas with regular cleaning and attention to aesthetics.
- Greeted and served incoming guests to answer questions, make reservations and complete appointment check-ins.
- Helped guests select and purchase products, join loyalty programs and sign up for services.
Shift Manager
Arby's
09.2021 - 04.2022
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Excelled in every store position and regularly backed up front-line staff.
- Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
Education
Associates Degree -
Columbia Basin College
Pasco, WAHigh School Diploma -
Kiona Benton High School
Benton City, WA06.2020
Skills
- Administrative Support
- Customer Service
- Scheduling
- Appointment Coordination
- High Volume Phone Inquiries
- Verbal and Written Communication
- Insurance Eligibility Verification
- Meeting Participation
- Fast Learner
- Technical Skills: Microsoft Word, Excel, PowerPoint, Outlook
- Exceptionally Organized
- Team Player
- Detail Oriented
- Reliability and punctuality
- Payment processing
Timeline
Seasonal Bakery Wrapper
Costco
10.2024 - Current
Dental Administrative Scheduler
West Richland Family Dental
03.2023 - 10.2024
Front Desk Sales Associate
Massage Envy Spa
04.2022 - 03.2023
Shift Manager
Arby's
09.2021 - 04.2022
Associates Degree -
Columbia Basin College
High School Diploma -
Kiona Benton High School