Alicia Kangas
Executive Director
Duluth,MN
Summary
Client-focused business leader with 20+ years of diverse experience in customer service, business management and administration. Offering state-of-the-art concepts to identify and implement actionable, lasting changes to drive measurable impact. Build solutions upon a foundation of accurate data collection and sophisticated analysis. Incorporate ongoing feedback mechanisms to boost engagement, increase innovation, and drive continuous organizational improvement.
Overview
20
20
years of professional experience
7
7
years of post-secondary education
Work History
Executive Director
OWN YOUR PURPOSE, INC.
Duluth , MN
11.2021 - Current
- Recruited, developed, and retained high-performing team members to build talented team consistently out-performing expectations.
- Anticipated organizational changes and implemented additional incremental growth programs to exceed fundraising objectives by 15%.
Senior Level Executive Contributor
Brainz Magazine
Duluth, MN
01.2020 - Current
- Led by example, modeling company expectations to produce informative and engaging content, increasing audience engagement by 30%.
- Wrote and edited high-quality, insightful, and captivating articles under tight deadlines.
Founder, Director, CEO
HOLISTIC RIVERS, INC.
Duluth, MN
08.2020 - 12.2021
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations, increasing sales by 35%.
- Demonstrated company mission and goals by mentoring employees to reach objectives aligned with company's core values.
Optician, Store Manager
Walmart
Duluth, MN
05.2016 - 08.2020
- Maintained thorough records of customer information, prepared detailed work payments, and processed insurance claims with 100% accuracy.
- Built strong relationships with customers through positive attitude and attentive response.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Retail Marketing Director
The Red Door
Duluth, MN
04.2011 - 05.2016
- Spearheaded market research to identify branding opportunities, cement strategies and sustain loyal customer base.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits by 20%.
- Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
Professional Photographer
True Colors Studio
Duluth, MN
02.2006 - 04.2011
- Provided excellent customer service and account regulation, strengthening client relations and established boost in revenue by 20%.
- Photographed high-quality images for various print and digital projects.
Education
Registered SomaYoga Teacher -
Yoga North International SomaYoga Institute
Duluth, MN 11.2020 - 08.2021
Certified Holistic Health Practitioner -
Institute For Integrative Nutrition (IIN)
New York, NY 2020.03 - 2020.09
Associate of Science - Business Administration, Registered Nursing
Lake Superior College
Duluth, MN 08.1998 - 05.2004
Skills
Diligent
undefinedAccomplishments
2022 BRAINZ 500 GLOBAL AWARD-WINNER, Jan 2022
Selected as one of their prestigious honorees for the 2022 BRAINZ 500 GLOBAL AWARD that is awarded to the top 500 Companies and Influential Leaders from across the globe who have been recognized for their entrepreneurial success, achievements, and dedication towards helping others.
PRESS RELEASE, Oct 2021
Featured on ABC, NBC, FOX, USA TODAY, CBS, along with over five-hundred other media companies.
2021 CREA GLOBAL AWARD-WINNER, Jan 2021
Selected as one of their prestigious honorees for the 2021 CREA GLOBAL AWARD in recognition of being one of the top entrepreneurs, influential leaders, and innovators from across the globe.
AWARD-WINNING ENTREPRENEUR, POSITIVE WORLD INFLUENCER, Aug 2009
Recognized and Awarded by Marquis Who's Who in America as one of America's Top Entrepreneurs and Positive World Influencers. Marquis Who's Who in America endeavors to profile the leaders of American society who are highly influencing their nation's development. Biographies in Marquis Who's Who are of individuals whose achievements and contributions to society have made them subjects of widespread reference interest and inquiry.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale
Timeline
Executive Director
OWN YOUR PURPOSE, INC.
11.2021 - Current
Registered SomaYoga Teacher -
Yoga North International SomaYoga Institute
11.2020 - 08.2021
Founder, Director, CEO
HOLISTIC RIVERS, INC.
08.2020 - 12.2021
Senior Level Executive Contributor
Brainz Magazine
01.2020 - Current
Optician, Store Manager
Walmart
05.2016 - 08.2020
Retail Marketing Director
The Red Door
04.2011 - 05.2016
Professional Photographer
True Colors Studio
02.2006 - 04.2011
Associate of Science - Business Administration, Registered Nursing
Lake Superior College
08.1998 - 05.2004
Certified Holistic Health Practitioner -
Institute For Integrative Nutrition (IIN)
2020.03 - 2020.09
Volunteering
Rotarian - Rotary International
As a Rotarian, it has contributed to the implementation of my professional development in public speaking and event management, while supporting high ethical standards and building a substantial network of community-minded advocates from diverse backgrounds.
Similar Profiles
Chasare T. AllenChasare T. Allen
Brand Coordinator / Associate Project Manager at PATIENTS AND PURPOSEBrand Coordinator / Associate Project Manager at PATIENTS AND PURPOSE
Elizabeth SchittoneElizabeth Schittone
Receptionist at Purpose ChurchReceptionist at Purpose Church
CHRISTOPHER WILCOXCHRISTOPHER WILCOX
Lawn Spray Technician at All Purpose LandscapingLawn Spray Technician at All Purpose Landscaping