Alicia Kepley
Summary
Detail-oriented and driven Executive Assistant/Administrative Assistant with over 7 years of proven experience as an Executive Assistant providing support to C-suite or senior executives, in a large organization. A comprehensive background in logistics, Strong proficiency in time management, and a demonstrated capacity to handle multiple tasks simultaneously while effectively prioritizing personal workload. Exceptional skills in both written and verbal communication. Proven track record of functioning independently with little to no supervision, and leadership development, hiring action, and fiscal budgeting. Advanced proficiency in the Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, as well as familiarity with virtual meeting tools such as Microsoft Teams and Zoom. A solid grasp of technology coupled with experience in data-driven environments.
Overview
9
9
years of professional experience
Work History
Bar Manager
Whiskey Warehouse
06.2021 - 11.2022
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Supervisor of Operations
Delta Global Services
03.2019 - 03.2020
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Executive Administrative Assistant/Event Assistant
United States Marine Corps
03.2015 - 07.2018
- Handled calendar scheduling, to enhance the efficiency of senior enlisted personnel and officers' time.
- Actively addressed issues for leadership and supplied essential information to facilitate swift and effective progress.
- Oversaw intricate operations, managing essential and sensitive communications across the enterprise while delivering high-level administrative and logistical assistance with promptness, adaptability, and attention to detail.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
Administrative Assistant to the Vice President/Executive Assistant to the Chairman and CEO
Areotek Staffing/Warrell Company
09.2013 - 01.2015
- Provided administrative support to the VP including, routing or answering routine correspondence, preparing communication and other documents, developing presentation materials using graphics and graphs and other reporting duties.
- Handled confidential and sensitive information with discretion and tact.
- communicated on behalf of the VP, at the discretion of their leader and professionally.
- produced a wide variety of routine and complex documents, reports, presentations, and other correspondence using advanced skills in Microsoft Office Suite with minimal direction from the Supervisor; organizes and creates orderly systems.
- Processed travel expenses and reimbursements for executive team and senior management group.
Education
Associate of Arts - Communications
American Military University
Charleston, WV04.2025
High School Diploma -
Palmyra Area Senior High School
Palmyra, PA06.2005
Skills
- Logistics Coordination
- Customer Service
- Travel Coordination
- Information confidentiality
- Office Management
- Process Improvement
- Master calender management
- File Management
- Meeting Support
- Business Correspondence
- Workload balancing
- Organizational Systems
Timeline
Bar Manager
Whiskey Warehouse
06.2021 - 11.2022
Supervisor of Operations
Delta Global Services
03.2019 - 03.2020
Executive Administrative Assistant/Event Assistant
United States Marine Corps
03.2015 - 07.2018
Administrative Assistant to the Vice President/Executive Assistant to the Chairman and CEO
Areotek Staffing/Warrell Company
09.2013 - 01.2015
Associate of Arts - Communications
American Military University
High School Diploma -
Palmyra Area Senior High School
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