Alicia Key-Jones
Hutchinson,KS
Summary
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Hutchinson Correctional Facility
Hutchinson, KS
06.2023 - 10.2023
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Created travel arrangements for senior managers according to their requirements.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Scheduled appointments between clients and customers and internal staff members.
- Developed project plans for various tasks assigned by upper management.
- Managed database systems containing customer contact information.
- Answered questions from customers regarding products and services offered by the company.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
Senior Administrative Assistant
Hutchinson Correctional Facility
Hutchinson, KS
02.2023 - 06.2023
- Organized and maintained detailed office filing systems.
- Provided administrative support to senior management team.
- Answered incoming calls from clients and vendors in a professional manner.
- Maintained confidential information regarding employees, customers, and business operations.
- Managed inventory of office supplies and placed orders as needed.
- Ensured proper handling of sensitive materials by following established policies.
09.2020 - 03.2022
Battalion Human Resource Specialist
United States Army, 3rd BEB, 1CD
Fort Hood, TX
11.2012 - 07.2020
- Served as the Human Resources Specialist for 3rd Engineer Battalion for over 450 Soldiers and families
- Provided clerical support to the department and leadership staff
- Maintained and updated all administrative manuals for the Director
- Prepared and distributed meeting agendas, interviews, and in-processed/discharged patients
- Scheduled, coordinated and maintained meetings/appointment calendar (s) as needed.
- Provided guidance to managers on disciplinary action and performance management.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
06.2016 - 02.2018
Administrative Assistant
Adventhealth Central Texas
Killeen, TX
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Scheduled appointments between clients and customers and internal staff members.
Brigade Human Resource Specialist
United States Army
Fort Hood, TX
Education
Certified Phlebotomist -
Arkansas State University Newport
06.2014
Diploma -
Forrest City High School
05.2006
Skills
- Behavioral Evaluations
- Employee Hiring
- Recruitment
- Employment Recordkeeping
- Drug Testing
- Retention Management
- Human Resources Support
- Work Complaint Handling
- Clerical Oversight
- Pre-Employment Screening
- Termination Documentation
- Employee Relations
- New Hire Onboarding
- Benefits Administration
- Human Resources Management Systems
- In-Person and Telephone Interviewing
- Training Development
- Strategic Planning
- Promotion Coordination
- Administrative Assistance
- Policy Interpretation
- Remote Conferencing and Communication
- Training Development and Execution
Job Related Training
- Brigade Operations Course 10/19 US Army
- Human Resources Plans and Operation Course 03/17 US Army
- Supervisor Development Course 09/19 US ARMY
- Junior Leader Course 02/20 US ARMY
- Postal Clerk 07/16 US ARMY
- Windows, Microsoft Office (Word, Excel, Access, PowerPoint, Outlook)
Honors Awards
11/15 Veterans Preference Awards (Iraq Campaign Medal, Global War on Terrorism Expeditionary Medal, Army Commendation Medal)
Other Information
I certify that I can type 60+ words per minute and that the information within this resume is accurate.
Personal Information
Citizenship: US
References
- WO3 Nitassah Ward, Warrant Officer, Human Resources, 1st Cavalry Division, Fort Hood, TX, 76544, 862-279-4454, Nitassah.e.ward.mil@mail.mil
- Shannon Smith, Sergeant First Class Human Resources, 1st Cavalry Division, Fort Hood, TX, 76544, Phone number, Email
- Nitassah Ward, Warrant Officer, Human Resources, 1st Cavalry Division, Fort Hood, TX, 76544, 862-279-4454, Nitassah.e.ward.mil@mail.mil
- Ricardo Rivera, CPT Human Resources OIC, 1st Cavalry Division, Fort Hood, TX, 76544, 206-919-1148, Ricardo.Rivera.mil@mail.mil
Timeline
Administrative Assistant
Hutchinson Correctional Facility
06.2023 - 10.2023
Senior Administrative Assistant
Hutchinson Correctional Facility
02.2023 - 06.2023
09.2020 - 03.2022
06.2016 - 02.2018
Battalion Human Resource Specialist
United States Army, 3rd BEB, 1CD
11.2012 - 07.2020
Administrative Assistant
Adventhealth Central Texas
Brigade Human Resource Specialist
United States Army
Certified Phlebotomist -
Arkansas State University Newport
Diploma -
Forrest City High School
Similar Profiles
Stacy GillenStacy Gillen
Correctional Officer at Hutchinson Correctional FacilityCorrectional Officer at Hutchinson Correctional Facility
Heather GainesHeather Gaines
Administrative Specialist at Hutchinson Correctional FacilityAdministrative Specialist at Hutchinson Correctional Facility
Rebecca SliefRebecca Slief
Police Officer at Hutchinson Police DepartmentPolice Officer at Hutchinson Police Department
Daniel MelgozaDaniel Melgoza
Technical Support Engineer at FreeWave Technologies IncTechnical Support Engineer at FreeWave Technologies Inc
Cheyne BeloteCheyne Belote
Quality Control Technician at APAC Shears Kansas DivisionQuality Control Technician at APAC Shears Kansas Division