Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alicia Kirby

Eastport

Summary

Childcare professional prepared to bring compassionate approach to early childhood education. Proven track record in developing age-appropriate curricula and promoting social and emotional growth. Highly collaborative team player known for adaptability and reliability. Skilled in classroom management and fostering positive interactions.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Daycare Teacher

Bloom Learning Center
07.2022 - 07.2025
  • Collaborated with co-teacher to prepare lessons and activities that engaged children while focusing on motor skills.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.

Customer Service Representative

Superfast Capital
01.2020 - 03.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Sales Associate

Sally's Beauty Supply
10.2017 - 03.2020
  • Maintained a calm, supportive demeanor during high-stress situations, including handling complaints or emotional customers.
  • Collaborated with team members to problem-solve and ensure smooth store operations.
  • Provided positive first impressions to welcome existing, new, and potential customers.


Education

No Degree - Liberal Arts

Suffolk County Community College
Riverhead, NY

High School Diploma -

Eastport-South Manor Junior Senior High School
Manorville, NY
06-2015

Skills

  • Time management
  • Problem-solving
  • CPR and first aid
  • Classroom organization
  • Child development
  • Child safety
  • Cleaning and sanitation
  • Lesson planning
  • Team-oriented

Certification

  • CPR certified

Timeline

Daycare Teacher

Bloom Learning Center
07.2022 - 07.2025

Customer Service Representative

Superfast Capital
01.2020 - 03.2021

Sales Associate

Sally's Beauty Supply
10.2017 - 03.2020

No Degree - Liberal Arts

Suffolk County Community College

High School Diploma -

Eastport-South Manor Junior Senior High School