Alicia Kuehner
Opp,AL
Summary
Dynamic operations manager with a proven track record at Alicia Caring Hands, enhancing customer satisfaction through efficient processes and strong client relationships. Adept in problem-solving and teamwork, I consistently foster a positive environment while ensuring operational excellence. Reliable and a fast learner, I effectively manage tasks to drive business success.
Overview
8
8
years of professional experience
Work History
DSP
Sunbridge Home Heath
07.2024 - Current
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Owner/Operations Manager
Alicia Caring Hands
01.2018 - 01.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Assistant Manager
Family Dollar
01.2017 - 07.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate of Applied Science - Accounting/ Business Management
Indiana Business College
Muncie, IN02-2001
Skills
- Teamwork
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Time management
- Multitasking
- Problem-solving abilities
- Reliability
Timeline
DSP
Sunbridge Home Heath
07.2024 - Current
Owner/Operations Manager
Alicia Caring Hands
01.2018 - 01.2021
Assistant Manager
Family Dollar
01.2017 - 07.2017
Associate of Applied Science - Accounting/ Business Management
Indiana Business College
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