Alicia Ladd
Westwood,MA
Summary
Scientific professional with extensive experience in formulation development and optimization. Collaborates effectively with cross-functional teams to achieve desired outcomes and readily adapts to changing project requirements. Recognized for exceptional problem-solving abilities and meticulous attention to detail in all aspects of formulation processes. Experienced in the development and optimization of products, utilizing analytical skills and technical knowledge to ensure high-quality and efficient formulations. Demonstrates a track record of collaboration and adaptability in dynamic environments. Highly skilled in document management and control, ensuring accurate and timely processing of information. Maintains organized records, ensures compliance with regulations, and facilitates effective team collaboration. Known for reliability and adaptability in dynamic environments, with key proficiencies in data entry, document retrieval, and quality assurance. Focused on achieving results and supporting team goals. Professional leader in the coffee industry with strong expertise in daily operations, customer service, and inventory management. Proven ability to drive results through effective team collaboration and adaptability to changing requirements. Skilled in training staff, optimizing workflows, and maintaining high standards of product quality and consistency. Recognized for reliability and a focus on achieving business goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
QA Document Control Volunteer Position
Thermo Fisher Scientific
08.2024 - Current
- Hands-on experience in QA document control, ensuring compliance with regulatory and internal standards
- Expertise in organizing, reviewing, and managing documentation workflows for quality assurance
- Strong attention to detail with the ability to identify areas for process optimization
- Proven track record of maintaining accurate and organized document records
- Collaborative team player with a commitment to high-quality standards and regulatory compliance
- Excellent organizational and communication skills, supporting quality control initiatives and cross-functional teams
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Efficiently managed multiple competing priorities, ensuring deadlines were consistently met for various projects'' documentation requirements.
- Streamlined workflows for increased efficiency by providing timely and accurate document updates.
- Demonstrated adaptability when faced with changing project requirements, ensuring seamless transitions in document control processes.
- Optimized storage capacity by regularly archiving obsolete documents according to company policy guidelines.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
Formulation Technician
Thermo Fisher Scientific
Cambridge, Massachusetts
08.2023 - Current
- Perform precise formulation of pharmaceutical products, adhering to strict protocols and industry regulations
- Operate and maintain specialized equipment used in the formulation process, ensuring accurate measurements and product consistency
- Conduct batch processing and in-process checks to ensure quality standards are met at every production stage
- Document all formulation activities meticulously, maintaining compliance with Good Manufacturing Practices (GMP) and Standard Operating Procedures (SOPs)
- Collaborate with cross-functional teams, including quality control, production, and research & development, to ensure seamless workflow and product quality
- Troubleshoot and resolve issues during the formulation process, contributing to continuous improvement initiatives
- Ensure proper storage, handling, and disposal of materials according to safety and environmental regulations
- Conducted risk assessments for each formulation project, identifying potential hazards and implementing appropriate safety measures.
- Maintained accurate documentation of formulation development, ensuring traceability and regulatory compliance.
- Resolved formulation issues promptly, minimizing production downtime and maintaining customer satisfaction.
- Restocked laboratory workstations and sterilized surfaces, maintaining readiness for project requirements.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Bio Manufacturing Apprenticeship
MassBioEd - Northeastern University
01.2023 - 01.2024
- Completed an intensive apprenticeship through MassBioEd and Northeastern University, gaining hands-on experience in biotechnology processes, quality control, and regulatory compliance
- Developed foundational skills in laboratory techniques, data analysis, and industry-standard practices to support biopharmaceutical production
Shift Manager
Starbucks
03.2019 - 11.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
Education
Biotechnology
MassBioEd - Northeastern University
Burlington, MA08-2024
High School Diploma -
Brockton High School
Brockton, MA07-2015
Skills
- Formulation Process Management
- Regulatory Compliance and Record Keeping
- Collaboration and Teamwork
- Technical Proficiency
- Teamwork and Collaboration
- Customer service focus
- Accurate money handling
- Opening and closing procedures
- Training and mentoring
- Inventory controls
- Performance reviewing
- Troubleshooting
- Assembly and production
- SOP enforcement
- Laboratory techniques
- Precision measurement
- Experimental design
- Cleaning validation
- GMP compliance
- Problem-solving abilities
Websites
Certification
- Bio-Manufaturing, MassBioEd October 2023-August 2024
Timeline
QA Document Control Volunteer Position
Thermo Fisher Scientific
08.2024 - Current
Formulation Technician
Thermo Fisher Scientific
08.2023 - Current
Bio Manufacturing Apprenticeship
MassBioEd - Northeastern University
01.2023 - 01.2024
Shift Manager
Starbucks
03.2019 - 11.2021
Biotechnology
MassBioEd - Northeastern University
High School Diploma -
Brockton High School